You need to check on user's manual and technical data provided by the manufacturer.
I checked the manual but it is not possible to delete user and password. If i send command 803 without user and/or password the old will be still saved. Manual says: 8030000+space+APN+space+user+space+password
What i see is, the old provider and the new one has the same APN. Is that correct? If yes, try to set another APN, for example internet.eplus.de from blau.de. After that change to the provider with the same APN as the old one and without password. I think, the problem lies in the same APN´s and the old one has a password.
Hello, thanks for your answer.
The old one was internet.telekom I tried alot of different commands and APNs. The best result was "APN:iot.telekom.net, , " But this means "space" for User and password and it do not connect. I tried a new tracker with same SIM. I set APN without user and password and everything works fine.
That's a solution, too. The tracker is cheap and sometimes it's better to put it into waste than spend hours and hours to find out whats going wrong ;-).
It's not only 1 tracker. I have the problem at 20 devices. I don't really want to put them away cause we have only one planet.
20pcs is too much. Now i found this site: http://notadmin.com/gps-tracker-sinotrack-st-901/ In point 16 I found the command "reset" to reset the ST-901.
Hi,
I am having the same problem. Did anyone manage to remove the user and password once it is set to something different than void? I already tried the RESET command but it didn't remove the APN user and password.
Is easy to remove the user and pass
just put two space after apn name
Example
8030000 [internet][Space][Space]
8030000 [internet][Space][Space] does not work.
The trick to delete the username and password is to change the apn to another name.
8030000 differentAPN
will reset the APN to something that you are not going to use
8030000 realAPN
Will now have no username and password
Detailed Explanation
If you set the username and password by accident then it will stay set until the apn itself is modified
8030000 realAPN user
sets a username
8030000 realAPN
8030000 realAPN[space][space]
does nothing, the username will remain set
8030000 realAPN user pass
sets a password
8030000 realAPN user
does nothing, the username and password remain set
8030000 differentAPN
username and password are removed, but APN is wrong
8030000 realAPN
you've now got the APN you want with no username and password
Hello.
I changed my provider and have to change the APN for the new one so i sent "8030000 iot.telekom.net" to my device. But it doesn't connect. With "RCONF" i got this info: "APN:iot.telekom.net,t-mobile,tm". t-mobile ist he old user and tm the old password. I tried to add different adds like space and komma to the end of the 803 command but there is no way to set "APN:iot.telekom.net,," like it is on an new one where user and password wer not set before.
Anyone have an idea how to remove user and password or factory reset the device?