Hello, I’m trying to add an Arnavi Integral 4 device, but unfortunately I’m not receiving its geolocation — it periodically goes online and offline. I also tried adding the same devices to the DEMO Traccar, and the result is the same. Could you please advise what to do?
2025-09-05 07:34:00 INFO: [T36d7928b: arnavi < 8.4.5.0] ff2369d12cc7660f0300
2025-09-05 07:34:00 INFO: [T36d7928b: arnavi > 8.4.5.0] 7b0400007d
2025-09-05 07:34:21 INFO: [T36d7928b: arnavi < 8.4.5.0] ff2369d12cc7660f0300
2025-09-05 07:34:42 INFO: [T36d7928b: arnavi < 8.4.5.0] ff2369d12cc7660f0300
2025-09-05 07:34:42 WARN: [T36d7928b] error - index: 11483, length: 1 (expected: range(0, 2048)) - IndexOutOfBoundsException (... < ArnaviFrameDecoder:66 < BaseFrameDecoder:29 < ... < WrapperInboundHandler:56 < ... < StandardLoggingHandler:62 < ...)
2025-09-05 07:34:42 INFO: [T36d7928b] disconnected
2025-09-05 07:34:42 INFO: Event id: 861359000000000, time: 2025-09-05 07:34:42, type: deviceOffline, notifications: 0
2025-09-05 07:34:42 WARN: [T36d7928b] error - index: 11483, length: 1 (expected: range(0, 2048)) - IndexOutOfBoundsException (... < ArnaviFrameDecoder:66 < BaseFrameDecoder:29 < ... < WrapperInboundHandler:50 < ... < OpenChannelHandler:38 < ...)
2025-09-05 07:34:43 INFO: [T9b868db5] connected
2025-09-05 07:34:43 INFO: [T9b868db5: arnavi < 8.4.5.0] ff2369d12cc7660f0300
2025-09-05 07:34:43 INFO: [T9b868db5: arnavi > 8.4.5.0] 7b0400007d
2025-09-05 07:34:43 INFO: Event id: 861359000000000, time: 2025-09-05 07:34:43, type: deviceOnline, notifications: 0
2025-09-05 07:35:05 INFO: [T9b868db5] disconnected
2025-09-05 07:35:05 INFO: Event id: 861359000000000, time: 2025-09-05 07:35:05, type: deviceOffline, notifications: 0

It doesn't seem like your device is sending anything other than login message.
What is this error? After it, the device goes offline and then comes online again
2025-09-05 07:34:42 WARN: [T36d7928b] error - index: 11483, length: 1 (expected: range(0, 2048)) - IndexOutOfBoundsException (... < ArnaviFrameDecoder:66 < BaseFrameDecoder:29 < ... < WrapperInboundHandler:50 < ... < OpenChannelHandler:38 < ...)
Hello, I’m trying to add an Arnavi Integral 4 device, but unfortunately I’m not receiving its geolocation — it periodically goes online and offline. I also tried adding the same devices to the DEMO Traccar, and the result is the same. Could you please advise what to do?