Device Jm01 Gts06

Hi, i have my own server and tried to connect the device JM01
I check in the protocolos list and i see it must to work with por 5023

I tried with the Last 12 digit IMEI and with the full 15 digit IMEI
I tried with all of ports but i check the log and nothing and the server doesnt receive the data from the device

https://www.jimilab.com/products/jm01-waterproof-gps-tracker.html

The device is working fine i check with the SMS commands

Anyone have an idea of what im missing?

Follow troubleshooting guide.

I checked all of that

All of the port are open, i checked with this
https://www.traccar.org/port-check/

I set others ports on the device but i dont receive any HEX on the server

If you don't see HEX message in the log, it means that server doesn't receive any data from your device. Possible reasons:

1. Server is not visible from the Internet. Use port check tool to verify. Proceed to point 6 if port is closed.
   The server is working good with mobile clients on port 5055

2. Device is configured incorrectly or there is some problem with the device. Contact device vendor for more information.
   Device is working good with SMS commands send correct location

3. You are using wrong port. Proceed to point 5.
   Im using port 5023 as i see in the page https://www.traccar.org/devices/

If ports are open and you don't see any HEX data in the logs, it means that it's a device issue.