Eview 07 personal tracker - assistance required with Traccar setup

AnlanderST2 years ago

I have tried various combinations to get the Eview 07 tracker to update its location to Traccar. To date all have failed. Has anyone had any luck?

Anton Tananaev2 years ago

What are the results of troubleshooting?

AnlanderST2 years ago

I've tried programing via sms. These are the commands sent:

IP1,45.55.84.20,6060 (this port was given by the manafacturer)

IP1,45.55.84.20,5062 (this port is listed on traccar)

IP1,https://server.traccar.org/,5062

IP1,https://server.traccar.org/,6060

Do I need to prgram APN settings to get this to work correctly?

Anton Tananaev2 years ago

You need APN for your device to have internet connection, so yes.

AnlanderST2 years ago

I have checked with the sim provider and confirmed that the apn settings (APN, username and password) are correct.

This is a status report from the device.

GPRS: ON
APN: data.uk
Username: user
Password: one2one
IP: 1,45.55.84.20
Port: 5062
Move report time: 10 minutes
No move report time: 1 hour
HB: on, 10 minutes
poweron: 1
poweroff: 0

Do these settings look correct?

Anton Tananaev2 years ago

If it's related to a subscription just send us an email with all the details (e.g. device id, expected location etc) and we'll check the server logs for you.