What troubleshooting have you done so far?
clean install of traccarr, local connection, remote, wifi, cellular
OK, but you should really follow the troubleshooting guide.
where can I find it?
In the documentation section.
I found the problem, after 6 months, I cleaned my platform io install and it did work
6 months of trying, now I'm getting gps coordinates from console, it works with freematics hub but no coordinates with traccar, I paid a lot of customs to make it work, please help me