Device offline

Linah Lucky7 years ago

Hello, i am trying to add an MPIP-620 tracker to demo server 5, but the tracker status is off line. I have configured the IMEI 866224021236681 and also set the domain, IP and port 5086. Can you please have a look at the logs and tell me if you can see the device. Thanks

Anton Tananaev7 years ago

I have checked logs for the last couple of days and there is nothing on port 5086, which means that your device doesn't report any data.