Device offline

stallionkapil5 years ago

Dear Anton,
I am trying yo configure tk102 device with identifier 355488020998258 on demo3 server.

I am using port number 5013 but the device is offline. I tried all the help from answers given by you in forum previously but nothing seems working. Can you please help me in identifying correct port for the device by looking at the logs of demo3.

Thanks in advance

Ernesto Vallejo5 years ago

Did you follow troubleshoot guide?Have you try changing SIM card?