devices are connect and disconnect issue

ankit sharma 4 days ago

the all the gps devices are connected and disconnected after some seconds and happening with all the devices so what is the issue, the gps devices are unable to track live and as they are connected and disconnected issue server is not saving the gps data, so what is the problem , even the traccar client app as gps device is also connected and disconnected frequently so i want the solution if any one has please help me to solve this issue.

root@ubuntu:~# journalctl -u traccar -f
Apr 14 18:53:12 ubuntu java[50793]: 2026-04-14 18:53:12  INFO: [T953d586c: gt06 < 106.222.241.179] 78780a130406040002064bc35c0d0a
Apr 14 18:53:12 ubuntu java[50793]: 2026-04-14 18:53:12  INFO: [T953d586c: gt06 > 106.222.241.179] 78780513064b507f0d0a
Apr 14 18:53:13 ubuntu java[50793]: 2026-04-14 18:53:13  INFO: [T979c5e7e] id: 352312091350408, time: 2026-04-14 14:49:08, lat: 27.56841, lon: 81.63918, speed: 18.4, course: 288.0
Apr 14 18:53:15 ubuntu java[50793]: 2026-04-14 18:53:15  INFO: [T953d586c] id: 352312093062357, time: 2026-04-14 15:41:33, lat: 27.97405, lon: 81.56289, course: 214.0
Apr 14 18:53:16 ubuntu java[50793]: 2026-04-14 18:53:16  INFO: [Tc34e7060: gt06 < 106.222.243.210] 78780a130406040002042759860d0a
Apr 14 18:53:16 ubuntu java[50793]: 2026-04-14 18:53:16  INFO: [Tc34e7060: gt06 > 106.222.243.210] 787805130427caa50d0a
Apr 14 18:53:19 ubuntu java[50793]: 2026-04-14 18:53:19  INFO: Position filtered by Duplicate filters from device: 352312091370448
Apr 14 18:53:36 ubuntu java[50793]: 2026-04-14 18:53:36  INFO: [T618691cd: gt06 < 106.222.247.72] 78780a1304060400020373002f0d0a
Apr 14 18:53:36 ubuntu java[50793]: 2026-04-14 18:53:36  INFO: [T618691cd: gt06 > 106.222.247.72] 787805130373930c0d0a
Apr 14 18:53:39 ubuntu java[50793]: 2026-04-14 18:53:39  INFO: [T618691cd] id: 352312093011230, time: 2026-04-13 20:45:03, lat: 27.57801, lon: 81.58112, course: 157.0
Apr 14 18:54:03 ubuntu java[50793]: 2026-04-14 18:54:03  WARN: [T270e8d6f] error - Connection reset - SocketException (...)
Apr 14 18:54:03 ubuntu java[50793]: 2026-04-14 18:54:03  INFO: [T270e8d6f] disconnected
Apr 14 18:54:03 ubuntu java[50793]: 2026-04-14 18:54:03  INFO: Event id: 868577072300211, time: 2026-04-14 18:54:03, type: deviceOffline, notifications: 1
Apr 14 18:54:10 ubuntu java[50793]: 2026-04-14 18:54:10  WARN: [T70e96873] error - Connection reset - SocketException (...)
Apr 14 18:54:10 ubuntu java[50793]: 2026-04-14 18:54:10  INFO: [T70e96873] disconnected
Apr 14 18:54:10 ubuntu java[50793]: 2026-04-14 18:54:10  INFO: Event id: 865167044253574, time: 2026-04-14 18:54:10, type: deviceOffline, notifications: 1
Apr 14 18:54:15 ubuntu java[50793]: 2026-04-14 18:54:15  INFO: [T6c2e66eb] connected
Apr 14 18:54:17 ubuntu java[50793]: 2026-04-14 18:54:17  INFO: [T6c2e66eb: gt06 < 106.222.240.3] 78780d0108685770723002110878c5440d0a
Apr 14 18:54:17 ubuntu java[50793]: 2026-04-14 18:54:17  INFO: [T6c2e66eb: gt06 > 106.222.240.3] 787805010878f95a0d0a
Apr 14 18:54:17 ubuntu java[50793]: 2026-04-14 18:54:17  INFO: Event id: 868577072300211, time: 2026-04-14 18:54:17, type: deviceOnline, notifications: 1
Apr 14 18:54:19 ubuntu java[50793]: 2026-04-14 18:54:19  INFO: [T6c2e66eb: gt06 < 106.222.240.3] 78780a130406040c020879dce90d0a
Apr 14 18:54:19 ubuntu java[50793]: 2026-04-14 18:54:19  INFO: [T6c2e66eb: gt06 > 106.222.240.3] 787805130879d8fe0d0a
Apr 14 18:54:20 ubuntu java[50793]: 2026-04-14 18:54:20  INFO: [T6c2e66eb: gt06 < 106.222.240.3] 79790020940a0868577072300211405540459429880089915424045942988100087aef630d0a
Apr 14 18:54:22 ubuntu java[50793]: 2026-04-14 18:54:22  INFO: [Te1d91b98] connected
Apr 14 18:54:22 ubuntu java[50793]: 2026-04-14 18:54:22  INFO: Event id: 868577072300211, time: 2026-04-14 18:54:19, type: alarm, notifications: 0
Apr 14 18:54:22 ubuntu java[50793]: 2026-04-14 18:54:22  INFO: [T6c2e66eb] id: 868577072300211, time: 2026-04-14 10:18:09, lat: 27.56927, lon: 81.63707, course: 172.0
Apr 14 18:54:23 ubuntu java[50793]: 2026-04-14 18:54:23  INFO: [T6c2e66eb] id: 868577072300211, time: 2026-04-14 10:18:09, lat: 27.56927, lon: 81.63707, course: 172.0
Apr 14 18:54:24 ubuntu java[50793]: 2026-04-14 18:54:24  INFO: [Te1d91b98: gt06 < 106.222.244.89] 78780d01086516704425357402bc3b9d0d0a
Apr 14 18:54:24 ubuntu java[50793]: 2026-04-14 18:54:24  INFO: [Te1d91b98: gt06 > 106.222.244.89] 7878050102bc84020d0a
Apr 14 18:54:24 ubuntu java[50793]: 2026-04-14 18:54:24  INFO: Event id: 865167044253574, time: 2026-04-14 18:54:24, type: deviceOnline, notifications: 1
Apr 14 18:54:26 ubuntu java[50793]: 2026-04-14 18:54:26  INFO: [Te1d91b98: gt06 < 106.222.244.89] 78780a130406030c0202bd916d0d0a
Apr 14 18:54:26 ubuntu java[50793]: 2026-04-14 18:54:26  INFO: [Te1d91b98: gt06 > 106.222.244.89] 7878051302bda5a60d0a
Apr 14 18:54:27 ubuntu java[50793]: 2026-04-14 18:54:27  INFO: [Te1d91b98: gt06 < 106.222.244.89] 79790020940a086516704425357440554045942980008991542404594298070002be185d0d0a
Apr 14 18:54:29 ubuntu java[50793]: 2026-04-14 18:54:29  INFO: Event id: 865167044253574, time: 2026-04-14 18:54:26, type: alarm, notifications: 0
Apr 14 18:54:29 ubuntu java[50793]: 2026-04-14 18:54:29  INFO: [Te1d91b98] id: 865167044253574, time: 2026-04-14 18:43:44, lat: 27.36653, lon: 81.72202, speed: 30.8, course: 254.0
Apr 14 18:54:30 ubuntu java[50793]: 2026-04-14 18:54:30  INFO: [Te1d91b98] id: 865167044253574, time: 2026-04-14 18:43:44, lat: 27.36653, lon: 81.72202, speed: 30.8, course: 254.0 

look at these logs the commonly showing error is this error - Connection reset - SocketException (...)
so please help me to solve the device is G17 and port im using is 5023 i don't why and also in the traccar client app also i have test on the local machine and it was also showing this same connected disconnected issue please help me for this