Devices going constantly offline and online

Enirh 6 years ago

Hi,

I am trying to use a few GT800 devices with Traccar. However, I haven't been able to bring them properly online. The device comes online and becomes offline every 1 minute or so. I haven't this issue before. All other devices are working fine. Any help would be appreciated

Anton Tananaev 6 years ago

Have you checked logs?

Enirh 6 years ago

Yes. The device is reporting data. Some packets are filters due to the zero filter.

Also, I have a few other devices running on the gt06 protocol. The problem isn't replicated for those.

Anton Tananaev 6 years ago

We'll, you need to look for connection related events in the log.

Enirh 6 years ago

This is what I am getting from the logs

2019-12-05 03:59:05  INFO: [cab8512d: gt06 < 223.180.224.58] HEX: 78781101035151009132827180000001008977930d0a
2019-12-05 03:59:13  INFO: [76d36a6c: gt06 < 223.224.72.154] HEX: 78781101035151009132827180000001008e032c0d0a
2019-12-05 03:59:21  INFO: [931b53a6: gt06 < 223.224.72.154] HEX: 787811010351510091328271800000010092d9c10d0a
2019-12-05 03:59:35  INFO: [f524ea53: gt06 < 223.180.224.58] HEX: 7878110103515100913282718000000100978e6c0d0a
2019-12-05 03:59:55  INFO: [c073e8f9: gt06 < 223.180.224.35] HEX: 78781101035151009132827180000001009c30bf0d0a
2019-12-05 04:00:09  INFO: [430c54c8: gt06 < 223.224.72.154] HEX: 7878110103515100913282718000000100a1dad90d0a
2019-12-05 04:00:22  INFO: [3afa59f4: gt06 < 223.180.224.58] HEX: 7878110103515100913282718000000100a6ae660d0a
2019-12-05 04:00:38  INFO: [d33112ba: gt06 < 223.180.224.58] HEX: 7878110103515100913282718000000100ab75830d0a
2019-12-05 04:00:50  INFO: [4c3637a0: gt06 < 223.180.224.58] HEX: 7878110103515100913282718000000100b0dbd10d0a
2019-12-05 04:01:20  INFO: [1b8e6752: gt06 < 223.224.72.154] HEX: 7878110103515100913282718000000100006e5a0d0a
2019-12-05 04:01:32  INFO: [849c3a54: gt06 < 223.224.72.154] HEX: 78781101035151009132827180000001000539f70d0a
2019-12-05 04:01:44  INFO: [68b4232d: gt06 < 223.224.72.154] HEX: 787811010351510091328271800000010009f39b0d0a
2019-12-05 04:01:54  INFO: [959a282a: gt06 < 223.224.72.154] HEX: 78781101035151009132827180000001000db5bf0d0a
2019-12-05 04:02:02  INFO: [939e82cc: gt06 < 223.224.72.154] HEX: 7878110103515100913282718000000100116f520d0a
2019-12-05 04:02:04  INFO: [939e82cc: gt06 < 223.224.72.154] HEX: 79790020940a03515100913282710404310492649623899131090049264962330002c4f30d0a79790008940000110003e7f30d0a79790008940000110007a1d70d0a7979000894000011000b6bbb0d0a7979000894000011000f2d9f0d0a
2019-12-05 04:02:04  INFO: Position filtered by Zero filters from device: 351510091328271
2019-12-05 04:02:04  INFO: Position filtered by Zero filters from device: 351510091328271
2019-12-05 04:02:04  INFO: Position filtered by Zero filters from device: 351510091328271
2019-12-05 04:02:04  INFO: Position filtered by Zero filters from device: 351510091328271
2019-12-05 04:02:04  INFO: Position filtered by Zero filters from device: 351510091328271
2019-12-05 04:02:13  INFO: [be36f976: gt06 < 223.224.72.154] HEX: 7878110103515100913282718000000100170a640d0a
2019-12-05 04:02:22  INFO: [8c820c14: gt06 < 223.224.72.154] HEX: 78781101035151009132827180000001001cb4b70d0a
2019-12-05 04:02:24  INFO: Position filtered by Zero filters from device: 351510091328271
2019-12-05 04:02:24  INFO: Position filtered by Zero filters from device: 351510091328271
2019-12-05 04:02:34  INFO: [6fd9cd90: gt06 < 223.224.72.154] HEX: 7878110103515100913282718000000100215ed10d0a
2019-12-05 04:02:44  INFO: [09e183e5: gt06 < 223.224.72.154] HEX: 7878110103515100913282718000000100262a6e0d0a
2019-12-05 04:02:56  INFO: [97e5ade5: gt06 < 223.224.72.154] HEX: 78781101035151009132827180000001002bf18b0d0a
2019-12-05 04:03:06  INFO: [c7fb07f1: gt06 < 223.224.72.154] HEX: 7878110103515100913282718000000100305fd90d0a
2019-12-05 04:03:14  INFO: [801c8924: gt06 < 223.224.72.154] HEX: 78781101035151009132827180000001003419fd0d0a
2019-12-05 04:03:24  INFO: [fbfd1615: gt06 < 223.180.224.35] HEX: 787811010351510091328271800000010039c2180d0a
2019-12-05 04:03:34  INFO: [f2831d9a: gt06 < 223.180.224.35] HEX: 78781101035151009132827180000001003eb6a70d0a
2019-12-05 04:03:44  INFO: [376c09ee: gt06 < 223.180.224.58] HEX: 7878110103515100913282718000000100431ec50d0a
2019-12-05 04:03:54  INFO: [c213fe20: gt06 < 223.180.224.58] HEX: 787811010351510091328271800000010048a0160d0a
2019-12-05 04:04:04  INFO: [63fb005f: gt06 < 223.180.224.58] HEX: 78781101035151009132827180000001004df7bb0d0a
2019-12-05 04:04:15  INFO: [5073a0a0: gt06 < 223.180.224.58] HEX: 7878110103515100913282718000000100521fcd0d0a
2019-12-05 04:04:22  INFO: [e39eea39: gt06 < 223.180.224.58] HEX: 78781101035151009132827180000001005748600d0a
2019-12-05 04:04:30  INFO: [5291fd93: gt06 < 223.180.224.58] HEX: 78781101035151009132827180000001005cf6b30d0a
2019-12-05 04:04:40  INFO: [1a4019c1: gt06 < 223.180.224.58] HEX: 7878110103515100913282718000000100611cd50d0a
2019-12-05 04:04:50  INFO: [8b5db740: gt06 < 223.180.224.58] HEX: 787811010351510091328271800000010066686a0d0a
2019-12-05 04:05:04  INFO: [7f84b53d: gt06 < 223.180.224.58] HEX: 78781101035151009132827180000001006bb38f0d0a
2019-12-05 04:05:15  INFO: [df7a5661: gt06 < 223.180.224.58] HEX: 7878110103515100913282718000000100701ddd0d0a
2019-12-05 04:05:27  INFO: [80138d89: gt06 < 223.180.224.58] HEX: 7878110103515100913282718000000100754a700d0a
2019-12-05 04:05:36  INFO: [7ed2a8f3: gt06 < 223.180.224.58] HEX: 78781101035151009132827180000001007ab2870d0a
2019-12-05 04:05:43  INFO: [800acadf: gt06 < 223.180.224.58] HEX: 78781101035151009132827180000001007fe52a0d0a
2019-12-05 04:05:53  INFO: [e19477c6: gt06 < 223.180.224.58] HEX: 787811010351510091328271800000010084ac760d0a
2019-12-05 04:06:03  INFO: [658be890: gt06 < 223.180.224.35] HEX: 78781101035151009132827180000001008977930d0a
2019-12-05 04:06:13  INFO: [625ec49d: gt06 < 223.180.224.35] HEX: 78781101035151009132827180000001008e032c0d0a
2019-12-05 04:06:14  INFO: Position filtered by Zero filters from device: 351510091328271
2019-12-05 04:06:14  INFO: Position filtered by Zero filters from device: 351510091328271
2019-12-05 04:06:14  INFO: Position filtered by Zero filters from device: 351510091328271
2019-12-05 04:06:14  INFO: Position filtered by Zero filters from device: 351510091328271
2019-12-05 04:06:14  INFO: Position filtered by Zero filters from device: 351510091328271
2019-12-05 04:06:14  INFO: Position filtered by Zero filters from device: 351510091328271
2019-12-05 04:06:14  INFO: Position filtered by Zero filters from device: 351510091328271
2019-12-05 04:06:14  INFO: Position filtered by Zero filters from device: 351510091328271
2019-12-05 04:06:14  INFO: Position filtered by Zero filters from device: 351510091328271
2019-12-05 04:06:14  INFO: Position filtered by Zero filters from device: 351510091328271
2019-12-05 04:06:25  INFO: [2ead6990: gt06 < 223.180.224.58] HEX: 787811010351510091328271800000010093c8480d0a
Enirh 6 years ago

One more thing, since the positions are getting filtered, Initially I thought the device is failing to get coordinates from the GPS receiver. However, when I am sending SMS commands the device is responding with the correct location. Can there be a protocol variation? GT800 is an official device from Concoxx and not a clone if I understand correctly.

Anton Tananaev 6 years ago

Any connection related information is still omitted in your log.

Enirh 6 years ago

That is all that I am getting in the logs. If you need me to search with a specific string or enable any specific log level, do tell me that. Thanks.

Enirh 6 years ago

These are samples of what I am getting . No connected related logs anywhere.

2019-12-05 00:00:19  INFO: [4d12ce52: gt06 < 223.180.224.58] HEX: 7878110103515100913282718000000100c5fffb0d0a
2019-12-05 00:00:19  INFO: [4d12ce52: gt06 > 223.180.224.58] HEX: 7878050100c559f40d0a
2019-12-05 00:00:55  INFO: [838868a6: gt06 < 223.224.72.154] HEX: 7878110103515100913282718000000100006e5a0d0a
2019-12-05 00:00:55  INFO: [838868a6: gt06 > 223.224.72.154] HEX: 787805010000c8550d0a
2019-12-05 00:06:50  INFO: [5e4f2c43: gt06 < 223.180.224.35] HEX: 787811010351510091328271800000010024097c0d0a
2019-12-05 00:06:50  INFO: [5e4f2c43: gt06 > 223.180.224.35] HEX: 787805010024af730d0a
Enirh 6 years ago

Hi, I am kinda out of ideas here. Any inputs are welcome. Any other thing that i can do to debug?

Anton Tananaev 6 years ago

I already pointed what you should be looking for in the log.

Mohamed essaway 6 years ago

Hi
I have mt600 since two years and working good
But now it offline since one week. I dont why, can any one help me to solve the problem

Enirh 6 years ago

Hi Anton, I understand what you are saying. But I am unable to find any data related to connection. I am using the default loglevel.

I can give you a dump of the entire if you want. The devices are going online n offline with every ping with the device. I have filtered the file with the device imei, and also IP. But unfortunately haven't been able to get anything concrete.

I have even tried to isolate the device to a new server. The same behavior is observed.

Enirh 6 years ago

Ok. I searched with the random hex ( is that a session of some sort ) and found the following. Does this help?

2019-12-06 01:07:56  INFO: [46cc427c] connected
2019-12-06 01:07:56  INFO: [46cc427c: gt06 < 223.224.72.154] HEX: 7878110103515100913282718000000100204f580d0a
2019-12-06 01:07:56  INFO: [46cc427c: gt06 > 223.224.72.154] HEX: 787805010020e9570d0a
2019-12-06 01:07:57  INFO: [46cc427c: gt06 < 223.224.72.154] HEX: 7878058a0019605f0d0a
2019-12-06 01:07:57  INFO: [46cc427c: gt06 > 223.224.72.154] HEX: 78780b8a130c06010739000060c20d0a
2019-12-06 01:07:58  WARN: [46cc427c] error - Connection reset by peer - IOException (...)
2019-12-06 01:07:58  INFO: [46cc427c] disconnected

2019-12-06 01:08:03  INFO: [dc32eb65] connected
2019-12-06 01:08:03  INFO: [dc32eb65: gt06 < 223.180.224.35] HEX: 787811010351510091328271800000010024097c0d0a
2019-12-06 01:08:03  INFO: [dc32eb65: gt06 > 223.180.224.35] HEX: 787805010024af730d0a
2019-12-06 01:08:04  WARN: [dc32eb65] error - Connection reset by peer - IOException (...)
2019-12-06 01:08:04  INFO: [dc32eb65] disconnected

Anton Tananaev 6 years ago

This is your answer Connection reset by peer.