Disadvantage with Panics of TT8750 + devices

The GPS data is arriving, but the events are not, for example panic does not arrive or generate data in the table tc_events, could you please give me a suggestion, thanks.

The position data is:

2019-07-04 19:39:07 INFO: [1bd2ffbe] id: 861074021696763, time: 2019-07-04 19:39:06, lat: -2.19217, lon: -79.90057, course: 0.0

The data that i capture when press sos(panic) is

00050210041b3fffff0000001d2020202020203836313037343032313639363736332001ca000000020004071301ffdfb91afb424f880000000013270600012c1000530c3519300c3519302f82000500000000000500000000000500000000c5d3

and when i use de https://www.traccar.org/hex-decoder/ get me this:

?ÿÿ 861074021696763 Êÿß¹ûBOˆ$;,S 50 50/VÅÌ