Eelink device doesn’t show location

kiibii 21 hours ago

The devices suddenly don’t show their position but show the temperature.
For example, since yesterday, the car is moving, but the location is not updated, it shows fixTime(yesterday), but still shows temperature of 1 min ago.

Anton Tananaev 21 hours ago

Maybe it just doesn't have a GPS fix?

kiibii 20 hours ago

What does it mean? It’s not only one device
They are 5, and not at the same country.
What is the probability to have the same problem with all these constraints?

Anton Tananaev 20 hours ago

In your original post you're talking about a single device.

kiibii 20 hours ago

I write the devices (with s)
And even if it was only one device, I want to know the cause, because it’s being 1 day now without getting any location data.

Track-trace 20 hours ago

If you want to know why dont you check the server log what the devices actually are sending to the server??

kiibii 20 hours ago

Don’t you think I don’t check the server before posting here ?
I’m just asking for help/support
I checked on the device manufacturer, and today I checked on traccar
In the logs I don’t see any position and I configured the device to send position once every hour, but since yesterday I don’t get any new position, that’s why I’m here for help

Track-trace 20 hours ago

Dont you think anyone will help you when you assume that others should know what you have already checked and tested without even mentioning it?