Eview 07 personal tracker - assistance required with Traccar setup

AnlanderST 3 years ago

I have tried various combinations to get the Eview 07 tracker to update its location to Traccar. To date all have failed. Has anyone had any luck?

Anton Tananaev 3 years ago

What are the results of troubleshooting?

AnlanderST 3 years ago

I've tried programing via sms. These are the commands sent:

IP1,45.55.84.20,6060 (this port was given by the manafacturer)

IP1,45.55.84.20,5062 (this port is listed on traccar)

IP1,https://server.traccar.org/,5062

IP1,https://server.traccar.org/,6060

Do I need to prgram APN settings to get this to work correctly?

Anton Tananaev 3 years ago

You need APN for your device to have internet connection, so yes.

AnlanderST 3 years ago

I have checked with the sim provider and confirmed that the apn settings (APN, username and password) are correct.

This is a status report from the device.

GPRS: ON
APN: data.uk
Username: user
Password: one2one
IP: 1,45.55.84.20
Port: 5062
Move report time: 10 minutes
No move report time: 1 hour
HB: on, 10 minutes
poweron: 1
poweroff: 0

Do these settings look correct?

Anton Tananaev 3 years ago

If it's related to a subscription just send us an email with all the details (e.g. device id, expected location etc) and we'll check the server logs for you.