FMC920 connection issues

Hello,

I'm trying to attach a teltonika FMC920 to my server. I can see from the logs that is is connecting, and on the dashboard it shows that it was online, however it does not report its location. The logs show the following:

2024-09-07 19:18:46  INFO: [T31fd4308: teltonika < 92.X.X.X] 000f383634343534303730323435323332
2024-09-07 19:18:46  INFO: Event id: 864454070245232, time: 2024-09-07 19:18:46, type: deviceOnline, notifications: 0
2024-09-07 19:18:46  INFO: [T31fd4308: teltonika > 92.X.X.X] 01
2024-09-07 19:18:46  INFO: [T31fd4308: teltonika < 92.X.X.X] {"state":{"reported":{"ts":1725733228000,"pr":0,"latlng":"56.936795,-11.784127","alt":158,"ang":0,"sat":15,"sp":0,"evt":239,"239":1,"240":1,"21":3,"200":0,"69":2,"181":10,"182":7,"66":11504,"67":4040,"68":0,"241":0,"16":684538}}}

I have the device connecting to the server using a domain name, on port 5027.
I have configured the device in the server, using the IMEI as the indentifier.

What am I doing wrong?

Does anyone have a working teltonika configurator settings example?

This doesn't look like the standard Teltonika protocol. Have you checked with the vendor? Does it use some other format? Is it configurable? Any documentation?

The device is a teltonika FMC920, which should use the standard teltonika protocol. It’s listed as a supported device on this site.

Here is a like to the teltonika wiki page for the device:

https://wiki.teltonika-gps.com/view/FMC920

In terms of configuration, it is currently configured to send data to http://domain.name over port 5027.

What you shown in the logs is definitely not the standard Teltonika protocol. It should be binary format, but you have some JSON. Could be a device malfunction, so I would definitely reach out to the vendor. Let us know.

Thanks for the help, don’t know why I didn’t recognise that was a json file. Dug around in the configurator and it was set to send data as a json. Switching Data Protocol to Codec 8 has resolved the issue.

Hello Doc.
Very interesting case for me, I have an FMC920.
I had an issue and I changed from "Codec 8 Extended" to "Codec 8" to see if that would solve my issue but unfortunately it was not the case... The problem is still there... I'll create a new topic here in the forum.
Omar C.