Freematics - Server timeout

es01 2 years ago

Hello Everybody,

I try to get my Freematics ONE+ Traccaredition to run.
I followed the steps from the Freematics Configuration Page.

I Get the following Console Logs:

ACC BIAS:-0.01/0.01/-0.99
GNSS:NO
OBD:NO
[ 13770][E][sd_diskio.cpp:806] sdcard_mount(): f_mount failed: (3) The physical drive cannot work
[ 14279][E][sd_diskio.cpp:126] sdSelectCard(): Select Failed
NO SD CARD
[CELL] Activating...
CELL:SIM7070G
IMEI:*********
[CELL] Searching...
APN:internet.v6.telekom
Operator:Telekom.de
[BUF] 3 samples | 30 bytes | 1/32
[CELL] IP:*********
LOGIN(176.9.147.82:5170)...
[BUF] 9 samples | 90 bytes | 3/32
[BUF] 15 samples | 150 bytes | 5/32
[NET] Server timeout
LOGIN(176.9.147.82:5170)...
[BUF] 21 samples | 210 bytes | 7/32
[BUF] 27 samples | 270 bytes | 9/32
[NET] Server timeout
LOGIN(176.9.147.82:5170)...
[BUF] 33 samples | 330 bytes | 11/32
[BUF] 39 samples | 390 bytes | 13/32
[NET] Server timeout

Does anybody see where my mistake is or has an idea?

Thanks in advance.

Anton Tananaev 2 years ago

Have you registered your device on the server?

es01 2 years ago

Yes, i added a Device using the ID wich is logged in the console and printed on the back of the ODB Tracker

Anton Tananaev 2 years ago

Have you followed the troubleshooting guide?

es01 2 years ago

Wich guide are you reffering to? Becaus I'm not using a selfhosted instance, the server troubleshooting guide doesen't seem to help me

Anton Tananaev 2 years ago

Server troubleshooting.

es01 2 years ago

I tried to use the Tracker with the Demo Server and the paid-hosted Server, but I can't access the log there

Anton Tananaev 2 years ago

If you have a problem with subscription, you should contact support. We will check the logs for you.