Incorrect or Missing Replay History for SinoTrack ST-901

AKM 3 months ago

I’m facing an issue where the Replay function doesn’t show the actual position or route history of the vehicle. Live tracking works correctly, but when I check the replay, it doesn’t reflect the real route.

My device is Sinotrack ST-901.
Could you please advise why this happens and how I can fix it so that the replay shows the correct real-time route history?

Thank you for your help.
Best Regards,
Aung Khant Min
Screenshot 2025-10-17 124854.png

Anton Tananaev 3 months ago

Have you checked the timestamps?

AKM 2 months ago

I think the timestamp of the device time is also correct, as shown below.

Screenshot 2025-10-21 131820.png

AKM 2 months ago

This is from log and what issue can be, from device or server.
Screenshot 2025-10-21 141733.png

Anton Tananaev 2 months ago

And you don't see this data in the replay? Are you sure you're selecting the right time period?

AKM 2 months ago

Yes, I'm sure, replay only show like this below
Screenshot 2025-10-22 101334.png