Dear Traccar Support Team,
I hope you are doing well. I am writing to inform you that my Traccar server (...) has unexpectedly stopped working, even though I have already paid the renewal fees.
Date of payment: 4/21/2025
Invoice or transaction number: xxxx711F-xxxx
Payment method: MasterCard •••• xxxx
Since completing this payment, the service has been inaccessible and I cannot view or manage any of my tracking devices. Could you please:
Verify that my payment was received and applied to my account.
Restore full server access as soon as possible.
Confirm when I can expect normal service to resume.
This interruption is impacting my operations, so I would greatly appreciate your prompt assistance. Please let me know if you need any additional information from my side.
Thank you in advance for your help.
Best regards,
The answer will be.. Please contact support @ traccar.org
I do it already,
Please reply my email as soon as possible
Dear Traccar Support Team,
I hope you are doing well. I am writing to inform you that my Traccar server (...) has unexpectedly stopped working, even though I have already paid the renewal fees.
Date of payment: 4/21/2025
Invoice or transaction number: xxxx711F-xxxx
Payment method: MasterCard •••• xxxx
Since completing this payment, the service has been inaccessible and I cannot view or manage any of my tracking devices. Could you please:
Verify that my payment was received and applied to my account.
Restore full server access as soon as possible.
Confirm when I can expect normal service to resume.
This interruption is impacting my operations, so I would greatly appreciate your prompt assistance. Please let me know if you need any additional information from my side.
Thank you in advance for your help.
Best regards,