Tracker stoped sending data

sulfy 8 years ago

I have few devices sending data to the server, only one device is showing offline. it was working good until last night.

please see the tracer server log

2018-02-05 08:13:12 DEBUG: [A034C4BB: 5013 < 37.186.43.165] HEX: 2a48512c3335353438383032303739343030362c56312c3035313331322c412c323531382e38363938342c4e2c30353132342e31333938372c452c31392e34352c3139382c3035303231382c4646464646464646230d0a
2018-02-05 08:13:12  INFO: [A034C4BB] id: 355488020794006, time: 2018-02-05 08:13:12, lat: 25.31450, lon: 51.40233, speed: 19.5, course: 198.0
2018-02-05 08:13:22 DEBUG: [A034C4BB: 5013 < 37.186.43.165] HEX: 2a48512c3335353438383032303739343030362c56312c3035313332322c412c323531382e38343739342c4e2c30353132342e31313935312c452c382e34332c3239302c3035303231382c4646464646464646230d0a
2018-02-05 08:13:22  INFO: [A034C4BB] id: 355488020794006, time: 2018-02-05 08:13:22, lat: 25.31413, lon: 51.40199, speed: 8.4, course: 290.0
2018-02-05 08:13:32 DEBUG: [A034C4BB: 5013 < 37.186.43.165] HEX: 2a48512c3335353438383032303739343030362c56312c3035313333322c412c323531382e38363436312c4e2c30353132342e30373139352c452c31362e33382c3238382c3035303231382c4646464646464646230d0a
2018-02-05 08:13:32  INFO: [A034C4BB] id: 355488020794006, time: 2018-02-05 08:13:32, lat: 25.31441, lon: 51.40120, speed: 16.4, course: 288.0
2018-02-05 08:13:42 DEBUG: [A034C4BB: 5013 < 37.186.43.165] HEX: 2a48512c3335353438383032303739343030362c56312c3035313334322c412c323531382e38373035392c4e2c30353132342e30353031352c452c332e37372c3238352c3035303231382c4646464646464646230d0a
2018-02-05 08:13:42  INFO: [A034C4BB] id: 355488020794006, time: 2018-02-05 08:13:42, lat: 25.31451, lon: 51.40084, speed: 3.8, course: 285.0
2018-02-05 08:13:52 DEBUG: [A034C4BB: 5013 < 37.186.43.165] HEX: 2a48512c3335353438383032303739343030362c56312c3035313335322c412c323531382e38373437302c4e2c30353132342e30333932332c452c332e30362c3239302c3035303231382c4646464646464646230d0a
2018-02-05 08:13:52  INFO: [A034C4BB] id: 355488020794006, time: 2018-02-05 08:13:52, lat: 25.31458, lon: 51.40065, speed: 3.1, course: 290.0
2018-02-05 08:14:02 DEBUG: [A034C4BB: 5013 < 37.186.43.165] HEX: 2a48512c3335353438383032303739343030362c56312c3035313430322c412c323531382e38373931342c4e2c30353132342e30323936372c452c332e33302c3239382c3035303231382c4646464646464646230d0a
2018-02-05 08:14:02  INFO: [A034C4BB] id: 355488020794006, time: 2018-02-05 08:14:02, lat: 25.31465, lon: 51.40049, speed: 3.3, course: 298.0
2018-02-05 08:14:12  WARN: [A034C4BB] error - An existing connection was forcibly closed by the remote host - IOException (...)
2018-02-05 08:14:12  INFO: [A034C4BB] disconnected

Please help me on this regard

Anton Tananaev 8 years ago

The error from your log means that device closed connection, so the issue seems to be on the device side.

sulfy 8 years ago

Sir, My port 5013 is not keeping open always

will the port close if no data is received ?

my port is open few hours then it will close few hours and then again open ... like that ?

please suggest fix
Thank You

Anton Tananaev 8 years ago

Why would it be closed? Traccar always listens to ports.

sulfy 8 years ago

No Idea, it keep open and close ( only port 5013 is having this issue )

All ports except 5013 is open always without any issue

Anton Tananaev 8 years ago

Well, I don't think it's Traccar issue. Possible you have some network problem.

sulfy 8 years ago

ok sir