Unable to decode Hex? It returns garbled text?

tracker-server.log

2019-08-26 13:04:13  INFO: [6e8536e7] connected
2019-08-26 13:04:13  INFO: [6e8536e7: watch < 111.65.60.71] HEX: ff41515348002b01030000c137a4bc876d92ebad00d63316d4d87265b551f47931b11cad729cd5d41b4f3e016cce079c
2019-08-26 13:04:13  INFO: [6e8536e7: watch < 111.65.60.71] HEX: ff41515348003b01030000c137a4bc876d92ebad00d63316d4d8724d2d38e548997199da2241ea3311672697feb0ac90b68fa57ed26345b6c1c758016cce079b
2019-08-26 13:05:13  INFO: [6e8536e7] disconnected
2019-08-26 13:05:13  INFO: [79b251cc] connected
2019-08-26 13:05:13  INFO: [79b251cc: watch < 111.65.60.71] HEX: ff41515348002b01030000c137a4bc876d92ebad00d63316d4d87265b551f47931b11cad729cd5d41b4f3e016cce0893
2019-08-26 13:05:13  INFO: [79b251cc: watch < 111.65.60.71] HEX: ff41515348003b01030000c137a4bc876d92ebad00d63316d4d8724d2d38e548997199da2241ea3311672697feb0ac90b68fa57ed26345b6c1c758016cce0894

Do you have protocol documentation? It's a binary protocol, so HEX decoder won't help.

Not that I know of (I don't have much knowledge in hardware). The device I'm trying to hook to traccar is a watch, some Chinese manufacturer so there's very little info on their package. I've gone through the clones PORTS either with no luck.

https://ibb.co/m6hkpGp
https://ibb.co/R05typ0

P.S. I'm not sure if you guys have paid support I can contact directly for inquiries?

We do have paid support, but we won't be able to do anything without protocol documentation.

How do I avail of paid support? I would like to know about manufacturer / watches that were proven to work with this platform as well as some help in building a project. Thanks for the quick responses

There's an email address on support page.

I thinking this might be the string that the watch sends, i am also playing with a watch and not able to get it to report.

[3G*9403094122*00CD*UD,180916,025723,A,22.570733,N,113.8626083,E,0.00,249.5,0.0,6,100,
60,0,0,00000010,7,255,460,1,9529,21809,158,9529,63555,133,9529,63554,129,9529,21405,126,
9529,21242,124,9529,21151, 120,9529,63556,119,0,40.7]

Can Send protocol info if you have email address, any info would be great.

@vk3vcs impressive! how do you decode it into that? i already tried to contact manufacturer actually but thought i might need a key or something to decode the logs so will follow them up by asking for a protocol info. send me a mail, i might need some more help along the way.

*NOTE: THIS IS NOT AN ANSWER but just plain guess straight out of google search (using vk3vcs logs), 1st result is an A19 communications protocol
https://www.istartek.com/wp-content/uploads/2019/03/A19-Communication-Protocol.pdf
Could this be helpful?

Sent Email

@vk3vcs, was not able to receive your mail (not in spam either). you might want to collab, i am also on skype [REMOVED]

Sorry has sent now, was in outbox. sorry you should have it

Thanks

@vk3vsc, how is this decoded? email: [REMOVED]

Hi everyone,
I'm having same issue, can someone share any data regarding HEX decode?
Regards.

Hello!
Do you can help me with decode? My email [REMOVED] Please send some information about.