Reports

Reports use stored positions and events to show tracking history. They are limited to devices the user can access, and can be disabled through account or server restrictions.

Choose a report

Report	Use it to
Positions	Inspect individual location records and their attributes.
Events	Review recorded alarms, geofence events and other event types, even without notifications configured.
Trips	Review movement intervals, distances and durations.
Stops	Review stationary intervals and stop durations.
Summary	Compare aggregate activity for selected devices.
Geofences	Review visits using geofence entry and exit events.
Chart	Plot a selected device's available numeric values over time.
Combined	View several report sections together.
Replay	Follow a device's recorded route on the map.

Available values depend on what the tracker reports and what the server calculates.

Run and export a report

1. Open Reports and choose a report type.
2. Select the devices or groups where those filters are available. Some views, such as Chart and Replay, operate on one device.
3. Choose a period, or select a custom start and end time.
4. Select Show.
5. After loading the results, use the report action menu to export or print where supported. Available formats vary by report.

For large reports, try a shorter period if loading takes too long.

Trip, stop and summary results can differ depending on the reporting period and motion settings. See Trips and Stops for detection rules and the differences between fast and slow reports.

Scheduled reports

For report types that offer Schedule, select the devices/groups, choose the schedule action, and provide a description and calendar. Configure email delivery for the recipient before relying on scheduled reports.

The calendar defines reporting intervals. After an interval ends, the server generates the report for that interval and sends it by email. For example, use a recurring full-day interval for a daily report.

Review or remove existing schedules under Reports > Scheduled Reports. Read-only users cannot create report schedules.

Troubleshooting

• A device is missing from selection: check the user's device and group connections in Permissions and Groups.
• Positions are missing: confirm that the server received and stored data for the selected device and period. Check device timestamps, time-zone interpretation and retention policies.
• Positions exist but trips or stops are missing: check motion thresholds, ignition data and the reporting interval against the trip detection rules.
• An event is missing: confirm that its conditions and required associations were configured when the positions arrived. Creating a notification does not generate historical events.
• A scheduled report does not arrive: verify the calendar interval has ended, the recipient has access to the devices, email delivery works, and the server logs show no scheduled-report errors.