Error on upgrade to 3.8 on linux - Step by step

Hi I tried to upgrade to 3.8 but the web interface won't start.
My previous instance was running 3.7 with MySQL as db.

This is what I did

cd /opt
rm traccar -R
rm traccar.run
wget https://github.com/tananaev/traccar/releases/download/v3.8/traccar-linux-3.8.zip
unzip traccar-linux-3.8.zip
sudo ./traccar.run

changed the config file traccar/conf/default.xml web.port to 80
changed the config file traccar/conf/traccar.xml to the mysql credential as per previous config file

sudo /opt/traccar/bin/startDaemon.sh

results in "Service traccar started"

When I get to the site on I get a "500 - server error"

Not sure when to look to debug this

Help please

Anton Tananaev7 years ago

Check both server and wrapper log files for any errors and warnings.

nalberto7 years ago

Error seems to come from the mysql db setup
If I set it up to use the default h2 driver it works.

wrapper log gives me this when trying to use mysql

INFO|wrapper|Service traccar|16-11-30 06:40:10|posix_spawn pid 4991
INFO|wrapper|Service traccar|16-11-30 06:40:10|started process 4991
INFO|wrapper|Service traccar|16-11-30 06:40:10|started process with pid 4991
INFO|4991/0|Service traccar|16-11-30 06:40:12|[INFO] StandardFileSystemManager - Using "/tmp/vfs_cache" as temporary files store.
INFO|4991/0|Service traccar|16-11-30 06:40:13|[main] INFO com.zaxxer.hikari.HikariDataSource - HikariPool-1 - Started.
INFO|4991/0|Service traccar|16-11-30 06:40:15|Failed to generate a seed from SecureRandom within {} seconds. Not enough entrophy?
INFO|4991/0|Service traccar|16-11-30 06:40:15|3
INFO|4991/0|Service traccar|16-11-30 06:40:17|java.lang.reflect.InvocationTargetException
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at java.lang.reflect.Method.invoke(Method.java:498)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at org.rzo.yajsw.app.WrapperJVMMain.executeMain(WrapperJVMMain.java:60)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at org.rzo.yajsw.app.WrapperJVMMain.main(WrapperJVMMain.java:43)
INFO|4991/0|Service traccar|16-11-30 06:40:17|Caused by: com.zaxxer.hikari.pool.HikariPool$PoolInitializationException: Failed to initialize pool: Could not create connection to database server. Attempted reconnect 3 times. Giving up.
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.zaxxer.hikari.pool.HikariPool.checkFailFast(HikariPool.java:514)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.zaxxer.hikari.pool.HikariPool.<init>(HikariPool.java:107)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.zaxxer.hikari.HikariDataSource.<init>(HikariDataSource.java:71)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at org.traccar.database.DataManager.initDatabase(DataManager.java:112)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at org.traccar.database.DataManager.<init>(DataManager.java:67)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at org.traccar.Context.init(Context.java:167)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at org.traccar.Main.main(Main.java:35)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	... 6 more
INFO|4991/0|Service traccar|16-11-30 06:40:17|Caused by: com.mysql.jdbc.exceptions.jdbc4.MySQLNonTransientConnectionException: Could not create connection to database server. Attempted reconnect 3 times. Giving up.
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.Util.handleNewInstance(Util.java:425)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.Util.getInstance(Util.java:408)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:918)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:897)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:886)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:860)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.ConnectionImpl.connectWithRetries(ConnectionImpl.java:2163)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.ConnectionImpl.createNewIO(ConnectionImpl.java:2088)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.ConnectionImpl.<init>(ConnectionImpl.java:806)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.JDBC4Connection.<init>(JDBC4Connection.java:47)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.Util.handleNewInstance(Util.java:425)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.ConnectionImpl.getInstance(ConnectionImpl.java:410)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:328)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.zaxxer.hikari.util.DriverDataSource.getConnection(DriverDataSource.java:95)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.zaxxer.hikari.util.DriverDataSource.getConnection(DriverDataSource.java:101)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.zaxxer.hikari.pool.PoolBase.newConnection(PoolBase.java:341)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.zaxxer.hikari.pool.HikariPool.checkFailFast(HikariPool.java:508)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	... 12 more
INFO|4991/0|Service traccar|16-11-30 06:40:17|Caused by: com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: Access denied for user 'webuser'@'localhost' to database 'fleettrac'
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.Util.handleNewInstance(Util.java:425)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.Util.getInstance(Util.java:408)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:943)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3970)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3906)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:873)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.MysqlIO.proceedHandshakeWithPluggableAuthentication(MysqlIO.java:1710)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.MysqlIO.doHandshake(MysqlIO.java:1226)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.ConnectionImpl.coreConnect(ConnectionImpl.java:2253)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	at com.mysql.jdbc.ConnectionImpl.connectWithRetries(ConnectionImpl.java:2104)
INFO|4991/0|Service traccar|16-11-30 06:40:17|	... 26 more
INFO|wrapper|Service traccar|16-11-30 06:40:17|waitpid 4991 59136
INFO|wrapper|Service traccar|16-11-30 06:40:17|exit code posix process: 59136 application: 0

Anton Tananaev7 years ago

Looks like the problem is with database user permissions:

Access denied for user 'webuser'@'localhost' to database 'fleettrac'

nalberto7 years ago

Yep sorry for that. I can now go on the web interface.

But I cannot edit a device. It returns this error when trying to save device info.
Any idea?

Unrecognized field "phone" (class org.traccar.model.Device), not marked as ignorable (9 known properties: "positionId", "name", "uniqueId", "status", "attributes", "geofenceIds", "groupId", "id", "lastUpdate"]) at [Source: org.glassfish.jersey.message.internal.ReaderInterceptorExecutor$UnCloseableInputStream@18d54b21; line: 1, column: 265] (through reference chain: org.traccar.model.Device["phone"])

I checked the db and the phone field does exist in devices table. So the db has been upgraded.

mysql> show columns from devices;
+------------+---------------+------+-----+---------+----------------+
| Field      | Type          | Null | Key | Default | Extra          |
+------------+---------------+------+-----+---------+----------------+
| id         | int(11)       | NO   | PRI | NULL    | auto_increment |
| name       | varchar(128)  | NO   |     | NULL    |                |
| uniqueid   | varchar(128)  | NO   | UNI | NULL    |                |
| lastupdate | timestamp     | YES  |     | NULL    |                |
| positionid | int(11)       | YES  |     | NULL    |                |
| groupid    | int(11)       | YES  | MUL | NULL    |                |
| attributes | varchar(4000) | YES  |     | NULL    |                |
| phone      | varchar(128)  | YES  |     | NULL    |                |
| model      | varchar(128)  | YES  |     | NULL    |                |
| contact    | varchar(512)  | YES  |     | NULL    |                |
| category   | varchar(128)  | YES  |     | NULL    |                |
+------------+---------------+------+-----+---------+----------------+
11 rows in set (0.00 sec)

nalberto7 years ago

Ignore my last messsage. I had two instances running on different ports. Now resolved all good. Thanks
Nic