deviceUnknown

Felipe Parente4 days ago

I'm receiving several deviceUnknown logs, even though the device is already registered on the platform.

2025-05-29 11:17:40  INFO: Event id: 862476054300206, time: 2025-05-29 11:17:40, type: deviceUnknown, notifications: 0
2025-05-29 11:17:47  INFO: Event id: 869731056701931, time: 2025-05-29 11:17:47, type: deviceUnknown, notifications: 0
2025-05-29 11:17:59  INFO: Event id: 869731054288683, time: 2025-05-29 11:17:59, type: deviceUnknown, notifications: 0
2025-05-29 11:19:35  INFO: Event id: 868022035606404, time: 2025-05-29 11:19:35, type: deviceUnknown, notifications: 0
2025-05-29 11:19:40  INFO: Event id: 869731056702111, time: 2025-05-29 11:19:40, type: deviceUnknown, notifications: 0
Anton Tananaev4 days ago

I think you're confusing two very different logs. This is just an event for when device connection status changes to unknown. It's not the same thing as device unregistered.

Felipe Parente4 days ago

Got it.

Because it looks a lot like the log:

2025-05-29 11:43:36 WARN: Unknown device - 868022037010530 (187.32.97.125)

Thanks.

Anton Tananaev4 days ago

It looks a bit similar, but not the same.