Bugs updating from 6.5 to 6.7.2

Alia month ago

Good day friends,
After I updated my server from 6.5 to 6.7.2, I have two main problems:
1- Server stops receiving data from devices after a while of working and I need to restart service.
2- Device names with right to left characters (persian and arabic names) re showing in the map from left to right.
Thank you.

Anton Tananaeva month ago
  1. Have you done troubleshooting? Provide results.
  2. I will look into it.
Anton Tananaeva month ago

I checked the second point and it seems to be working fine on version 6.7.3. Are you sure you selected Persian or Arabic language for the interface?

Alia month ago

Thank you Anton. For the first issue, I have not checked the log. If it happens again, I will check it.
For second issue, when I use Persian language for interface, the name is shown correct. But while using English interface, it is left to right , it is messy. It was working correctly in English interface since version 5.9 up to version 6.5.

Anton Tananaeva month ago

Map RTL requires a special plugin, so we enable it only if your language is RTL.

Andresa month ago

@Ali, Something similar happened to me with point 1.
With versions 6.7.2 and 6.7.3, but everything was resolved with version 6.8.0, running smoothly, completely stable and with very good performance

Ali24 days ago

Thanks my friends.

Ali23 days ago

Good day Anton and thanks for support. I installed version 6.8.1 and havethe same problem with RTL font on map in English language login.
Screenshot 2025-07-22 094337.png

Anton Tananaev23 days ago

I already said earlier that you need to switch to an RTL language.

Ali17 days ago

You are right, I understand. I suggest to enable it in next versions, because most of users use english language for web, but naming devices in RTL languages. It was enable before in 6.5 version.

Anton Tananaev17 days ago

Can you please explain why would people not use the matching language.