New Traccar Client switch to Offline after some minutes
Heartbeat should make it online when stationary.
So when the device goes offline in traccar server. Check the server logfile what happens before and after that moment?
Does the device actually send the heartbeat every minute ? You should see it in the log.
Meaby you use some filtering.
Thanks for the hints. So I used now following settings:
- Stop detection on
- Distance: 10m
- Stationary Heartbeat: 60sec
I tested it now with my Android, but there still the same issue. In the Sever Logs, I only see the phones with the old app. And in the phone logs, the last entry is older than 5min. So for me it looks like, the heartbeat function is not running. Can you give me a keyword, so I can search within my log if this is really active?
Heartbeat 60 seconds is absolute minimum and not really guaranteed. Most Android devices limit job scheduling to about 10 minutes.
Hello together, I tested a little bit. I tested following values for the heartbeat on iOS:
- 120s (not working)
- 150s (not working)
- 170s (successful)
- 300s (not working)
On Android, it was working with 120s.
Then someone was driving with the phone and than, after the vehicle is back in standstill, the mobile phone was offline and it looks like the heartbeat was not working anymore.
For me, it is important, that the iPhones and iPads are still sending information to the Sever. (Like it was perfectly working in the old app version) Our Vehicles are sometimes in standstill up to a week, but I want to track, if the phones are still charging.
Could you please check, if there is maybe a bug within the app code? Thanks for your help.
PS: I try to get some log files from the iPhones and if you like, i can send them to you.
I don't see why different values won't be working. The only thing that would prevent it from working is if the system killed the app.
Hi together, I use iPhones and iPads to track some vehicles. In the past, i used following settings: accuracy: High, frequency: 15, distance: 10. With that, the Status was always online.
Now I have on some devices the new traccar client. I know, there is the "Stop detection" implemented. I tried many settings (heartbeat: 60sec, stop detection off -> slider "send position" switched to red, and many other settings), but I didn't find a setting which it will do exact the same thing like in the past. I also read the manual and as far as I understand it, with heartbeat and disabled stop detection, it should always online.
For me is important, that the status in the traccar manager will be always online (as long as it has a connection to the sever of course) and the battery level is up to date. Can someone help me please? :D Thanks.