I suspect that you have some network issue.
in my firewall has been released ports 8082, 5001 and 5002, is there any other that I need to release?
Usually firewall doesn't block outbound connection. Does your one block them?
No, only input.
I did a test now from another client, and I was able to connect with the demo, I will do some more tests and my network and I will inform.
Solved, the firewall was blocking some packets.
I installed the tracar in my environment, but I can enter the web system inside my network, when I try for the public ip it is stopped without loading the page and it does not enter.
I have the same behavior when logging into any demo server.
print from demo server: https://1drv.ms/i/s!Aq6yxBAZhw5Vj-F6vs36Jp91ugt1pg
print from private server: https://1drv.ms/i/s!Aq6yxBAZhw5Vj-F7JjSwVMpWR79i2Q
on this server is enabled the debug mode
I noticed that the BaseMap.js script does not load completely, it takes some processing time but always stops on the same line.
basemap: https://1drv.ms/i/s!Aq6yxBAZhw5Vj-F8TY7VAQJoVKKFSQ