traccar loss of platform info

Safetrac 7 years ago

Hi, operate an account with traccar using tracking.safetrac.co.ke, our platform allover sudden lost all units that were registered to it. Unsure whats happening. Please assist

Anton Tananaev 7 years ago

There is a troubleshooting guide available. Please start with it.

Safetrac 7 years ago

Where can i find it?

Anton Tananaev 7 years ago

Try to Google "traccar troubleshooting guide" and let me know if it helps.

Safetrac 7 years ago

It has not helped at all, i cant find the relevant info. The situation here is that even if i register units they just disappear all of a sudden

Anton Tananaev 7 years ago

Record a video of the problem.