traccar loss of platform info

Safetrac6 years ago

Hi, operate an account with traccar using tracking.safetrac.co.ke, our platform allover sudden lost all units that were registered to it. Unsure whats happening. Please assist

Anton Tananaev6 years ago

There is a troubleshooting guide available. Please start with it.

Safetrac6 years ago

Where can i find it?

Anton Tananaev6 years ago

Try to Google "traccar troubleshooting guide" and let me know if it helps.

Safetrac6 years ago

It has not helped at all, i cant find the relevant info. The situation here is that even if i register units they just disappear all of a sudden

Anton Tananaev6 years ago

Record a video of the problem.