5190 Port is not working for Starcom Helios devices

Satish verma3 years ago

Hi Anton,

We are unable to connect "Starcom Helios AVL devices" to the port number "5190" because this port is not open on the "Traccar Server 4.10".
Also "5190" port is not open on "demo.traccar.org".

We have tried to connect the device with "5191" for testing connection, is connected properly.

Device Log with port number "5191":

"2020-11-22 01:01:09  INFO: [d7d56dee: mictrack < 000.000.000.248] HEX: 24d5be0800e0442ad9125651ccada7d9c97429544a7f986477264150d89296a0bfb56e8e3b3a849312282aa7da65db"

So kindly assist me.

Thank you

Anton Tananaev3 years ago

Port 5190 is UDP only.

Satish verma3 years ago

Hi Anton,

Thanks for your quick response, there is any way to open TCP port for "5190" because our device is not supporting UDP protocol.

Thank You

Anton Tananaev3 years ago

What makes you think it's the same protocol? Do you have documentation?

Satish verma3 years ago

Yes, is the same protocol, kindly find the below documents and testing details with Traccar Demo Server.
Also, we have added one device " Identifier: 573141" to your server "demo.traccar.org" with TCP "5191" for testing purposes and the device is sending data to the server every 5 minuts so you can also able to check.

Test Result with Traccar Server: https://drive.google.com/file/d/1Uo6M7csGSqAba5dz5Tbqva5MmtysfY_t/view?usp=sharing

Application For All Helios GPS: https://www.starcomsystems.com/4717ta/
GPS Configured file for offline understanding protocol: https://drive.google.com/file/d/102FMsAUwewmokTECyRJwADi02Cdw-99Z/view?usp=sharing
Application Manuals: https://drive.google.com/file/d/1tb5nXvY62TI8fwiRDQBzrJTeWpkj5yW6/view?usp=sharing
https://drive.google.com/file/d/1aWnGxEN1Yy8S0lHx9apY5myrfDZLueme/view?usp=sharing

Thank You,

Anton Tananaev3 years ago

Which one is the protocol documentation?

Satish verma3 years ago
Anton Tananaev3 years ago

Looks like a manual to me. Please point pages where you see protocol documentation.

Satish verma3 years ago

Sorry, yes I can see protocol details are not available, give me some time I will contact you once will get the protocol docs.

MaxPlanov3 years ago

Satish verma,you have protocol documentation?

Satish verma3 years ago

not yet, still finding..

allande2543 years ago

Hello anton I have the same problem, how can I go about it

Anton Tananaev3 years ago

Have you read the thread?