Some devices is online but not showing on map

cristianormoraes3 years ago

Hi, I have a little problem, some devices dessapear from the map, is online but not appear on map more, I didn't changes at configuration.

I tried to restart server, but without success.

Anton Tananaev3 years ago

Usually it means that device hasn't reported any location yet.

cristianormoraes3 years ago

but they were appearing on the map earlier

jay3 years ago

Reboot server.

cristianormoraes3 years ago

I did it... No success

Slawek3 years ago

maybe filter, what is in log file ?

Manar2 years ago

Hi, any solution for this?
i am using the docker, the devices appear online and the devices are reporting location visible in the log and in Reports:route also in the database.

Manar2 years ago

ps:
i changed to the old UI by deleting the lines in:
https://github.com/traccar/traccar-web/blob/master/web/release.html#L13-L14
and it is working. so it seems this problem is only only in the modern UI ?
is there a fix? or maybe mistake from my side?

Anton Tananaev2 years ago

Probably a WebSocket issue. Maybe it's blocked on your network.

Manar2 years ago

Thank you for your quick reply!
i am running: Nginx, certbot, mySQL and Traccar in separate dockers, front end is Nginx with https, but Nginx-Traccar communication is http.
So it is possible!