Unknown device traccar 3.15

caluca6 years ago

Hi Friend, please help me, I installed traccar 3.15 and I trying to connect one gps gps 103, but in the logs' server apperar like Unknown device, my gps in traccar 3,5 worked in the port 5001, please help me thanks.

2018-04-27 00:11:56  WARN: Unknown device - 359710041907859 (200.85.80.174)
2018-04-27 00:13:20 DEBUG: [E4B8A055: 5001 < 200.85.80.174] HEX: 3335393731303034313930373835393b
2018-04-27 00:13:20 DEBUG: [E4B8A055: 5001 > 200.85.80.174] HEX: 4f4e
2018-04-27 00:14:50 DEBUG: [E4B8A055: 5001 < 200.85.80.174] HEX: 3335393731303034313930373835393b
2018-04-27 00:14:50 DEBUG: [E4B8A055: 5001 > 200.85.80.174] HEX: 4f4e
2018-04-27 00:16:20 DEBUG: [E4B8A055: 5001 < 200.85.80.174] HEX: 3335393731303034313930373835393b
2018-04-27 00:16:20 DEBUG: [E4B8A055: 5001 > 200.85.80.174] HEX: 4f4e
2018-04-27 00:16:56 DEBUG: [E4B8A055: 5001 < 200.85.80.174] HEX: 696d65693a3335393731303034313930373835392c747261636b65722c313830343237303931362c2c462c3232353130372e3030302c412c303030372e393532372c532c30373832372e363336332c572c362e30362c37392e31383b
2018-04-27 00:16:56  WARN: Unknown device - 359710041907859 (200.85.80.174)
2018-04-27 00:17:50 DEBUG: [E4B8A055: 5001 < 200.85.80.174] HEX: 3335393731303034313930373835393b
2018-04-27 00:17:50 DEBUG: [E4B8A055: 5001 > 200.85.80.174] HEX: 4f4e
2018-04-27 00:19:20 DEBUG: [E4B8A055: 5001 < 200.85.80.174] HEX: 3335393731303034313930373835393b
2018-04-27 00:19:20 DEBUG: [E4B8A055: 5001 > 200.85.80.174] HEX: 4f4e
2018-04-27 00:20:50 DEBUG: [E4B8A055: 5001 < 200.85.80.174] HEX: 3335393731303034313930373835393b
2018-04-27 00:20:50 DEBUG: [E4B8A055: 5001 > 200.85.80.174] HEX: 4f4e
2018-04-27 00:21:56 DEBUG: [E4B8A055: 5001 < 200.85.80.174] HEX: 696d65693a3335393731303034313930373835392c747261636b65722c313830343237303932312c2c462c3232353130372e3030302c412c303030372e393532372c532c30373832372e363336332c572c362e30362c37392e31383b
2018-04-27 00:21:56  WARN: Unknown device - 359710041907859 (200.85.80.174)
2018-04-27 00:22:20 DEBUG: [E4B8A055: 5001 < 200.85.80.174] HEX: 3335393731303034313930373835393b
2018-04-27 00:22:20 DEBUG: [E4B8A055: 5001 > 200.85.80.174] HEX: 4f4e
Anton Tananaev6 years ago

I think the error message is pretty clear. You haven't registered your device on the server.

caluca6 years ago

Friend, the gps is registered on the server but in the logs appear like Unknown device, please help me with this issue.

Anton Tananaev6 years ago

If you see this error it means that it's NOT REGISTERED.

caluca6 years ago

Friend the GPS is resgistered in the server, and the Logs are the same, I worked 2 years with traccar 3.5 and I know about the register in the server, please help with it, thanks.

Anton Tananaev6 years ago

I won't be able to help you if you don't listen to what I say.

Ryan M6 years ago

Hi Anton, I will listen ;)

I have a similar issue, see below 3909, it is a registered device and is tracking just fine, (showing green under the device list), however, in the log, it is showing up unknown? Also the phone number (+12178434841) is also a registered(identifier) device and is showing as green, however, I am unable to see the carrier information and signal strength. (FYI it is using the Cradlepoint Protocol- 5118)

root@localhost:~# cat /opt/traccar/logs/tracker-server.log* | grep Unknown | cut -d " " -f 5-9 | sort | uniq
Unknown device - +12178434841 (66.2.1.14)
Unknown device - 353547060208736 (66.2.1.15)
Unknown device - 353547060303289 (66.2.1.14)
Unknown device - 3909 (66.2.1.15)
Anton Tananaev6 years ago

Please provide HEX samples.

gabrielcz2 years ago

I love traccar :)

Anton Tananaev2 years ago

Did you configure device before registering it? That could be the reason. If that's the case, you just need to wait.

gabrielcz2 years ago

YES IM SORRY, I did not take time. Now is working. I just need to waith 5 minutes