I can't upload the positions

Carlos Colque8 months ago

Hi, I don't know why the platform don't upload the position in the mysql database, I have seen the log and don't show any error,... I can login to the platform and I can update some parameters, please see my log:

2023-09-01 00:05:55  INFO: Operating system name: Linux version: 3.10.0-1160.11.1.el7.x86_64 architecture: amd64
2023-09-01 00:05:55  INFO: Java runtime name: OpenJDK 64-Bit Server VM vendor: Eclipse Adoptium version: 17.0.6+10
2023-09-01 00:05:55  INFO: Memory limit heap: 8004mb non-heap: 0mb
2023-09-01 00:05:55  INFO: Character encoding: UTF-8 charset: UTF-8
2023-09-01 00:05:55  INFO: Version: 5.7
2023-09-01 00:05:55  INFO: Starting server...
2023-09-01 00:05:55  INFO: HikariPool-1 - Starting...
2023-09-01 00:05:56  INFO: HikariPool-1 - Added connection com.mysql.cj.jdbc.ConnectionImpl@503fbbc6
2023-09-01 00:05:56  INFO: HikariPool-1 - Start completed.
2023-09-01 00:05:56  INFO: Clearing database change log checksums
2023-09-01 00:05:56  INFO: Successfully acquired change log lock
2023-09-01 00:05:56  INFO: Successfully released change log lock
2023-09-01 00:05:56  INFO: Successfully acquired change log lock
2023-09-01 00:05:58  INFO: Reading from chiletrack.DATABASECHANGELOG
2023-09-01 00:05:58  INFO: Reading from chiletrack.DATABASECHANGELOG
2023-09-01 00:05:58  INFO: Reading from chiletrack.DATABASECHANGELOG
2023-09-01 00:05:58  INFO: UPDATE SUMMARY
2023-09-01 00:05:58  INFO: Run:                          0
2023-09-01 00:05:58  INFO: Previously run:              42
2023-09-01 00:05:58  INFO: Filtered out:                 0
2023-09-01 00:05:58  INFO: -------------------------------
2023-09-01 00:05:58  INFO: Total change sets:           42

2023-09-01 00:05:58  INFO: Update summary generated
2023-09-01 00:05:58  INFO: Successfully released change log lock
2023-09-01 00:05:58  INFO: Successfully released change log lock
2023-09-01 00:05:58  INFO: Command execution complete
2023-09-01 00:06:01  INFO: jetty-10.0.15; built: 2023-04-11T17:25:14.480Z; git: 68017dbd00236bb7e187330d7585a059610f661d; jvm 17.0.6+10
2023-09-01 00:06:01  INFO: Started o.t.w.@59e082f8{/,null,AVAILABLE}
2023-09-01 00:06:01  INFO: Session workerName=node0
2023-09-01 00:06:01  WARN: JAXBContext implementation could not be found. WADL feature is disabled.
2023-09-01 00:06:02  INFO: Started o.e.j.s.ServletContextHandler@4c02899{/,null,AVAILABLE}
2023-09-01 00:06:02  INFO: Started ServerConnector@4975dda1{HTTP/1.1, (http/1.1)}{0.0.0.0:80}
2023-09-01 00:06:02  INFO: Started Server@5f61e002{STARTING}[10.0.15,sto=0] @9023ms
2023-09-01 00:06:02  INFO: Health check enabled with period 480000
2023-09-01 00:06:02  INFO: user: 3629, action: login, from: 162.214.144.127

thanks you for your help

Anton Tananaev8 months ago

Have you already checked the troubleshooting guide?

Carlos Colque8 months ago

your right... the ports are closed...
thanks a lot