Device always shows ignition on in the pop-up window.

Good evening community, I have several devices with H2 Sinotrack ST-901M, Device always shows ignition on in pop-up window

Ignition always on

When the device does send the events (On-Off) to power on. Reviewing the events shows that if the power on and off was executed and the server receives it correctly or so it appears. Image attached.

On Off Events

Could this be a mistake or mistake made by a filter? The devices show me in unknown state and in real state off but in the pop-up window it always shows ignition on.

Anton Tananaev2 years ago

Have you checked the data that your device is reporting?

If the, the device sends the ignition off event,

Anton Tananaev2 years ago

I don't think it's an answer to my question. I'm talking about the raw data from your device.

You can guide me where I find those pYou can guide me where I find that data?

Anton Tananaev2 years ago

Logs.