Missing door and ignition attributes

Luke!a year ago

Good evening,

Out of approx. 25 TK103 trackers, we have 10 pieces which report the door and ignition attribute by SMS, but they don't show in Traccar. The attribute just isn't listed in the "More details" view of the tracker. Would this be a known firmware issue from the tracker side or a configuration issue on our end?

Best,
Luc

Anton Tananaeva year ago

Without any details we can only guess. Have you checked the raw data against the protocol documentation?

Luke!a year ago

One example is this from the log: imei:864895036323911,tracker,240223213712,,F,213712.000,A,5221.06606,N,00457.27864,E,,; it doesn't include the attributes. It shows protocol gps103.

Anton Tananaeva year ago

Have you checked the raw data against the protocol documentation?

Luke!a year ago

Dear Anton. I'm sorry I answered your question insufficiently. I don't understand what I have to do.

imei:864895036323911,tracker,240223213712,,F,213712.000,A,5221.06606,N,00457.27864,E,,; (no input attributes)
imei:864180037431181,tracker,240223223914,,L,,,dc,,a682,,,,,0,1,0.00%,,; (including input attributes)

It seems to me that they are reporting the data in a different format to the server?

Luke!a year ago

Dear Anton. Unfortunately, I still didn't found the cause if this. We recently migrated server, now I have time to follow up on this again.
In the Traccar log I see:

2024-05-04 13:01:49  WARN: Attribute computation error - org.traccar.handler.ComputedAttributesHandler.computeAttribute:136@1:1 variable 'door' is undefined - Variable (ComputedAttributesHandler:137 < *:147 < ProcessingHandler:161 < EngineHoursHandler:46 < ...)
2024-05-04 13:02:19  WARN: Attribute computation error - org.traccar.handler.ComputedAttributesHandler.computeAttribute:136@1:1 variable 'door' is undefined - Variable (ComputedAttributesHandler:137 < *:147 < ProcessingHandler:161 < EngineHoursHandler:46 < ...)
2024-05-04 13:02:49  WARN: Attribute computation error - org.traccar.handler.ComputedAttributesHandler.computeAttribute:136@1:1 variable 'door' is undefined - Variable (ComputedAttributesHandler:137 < *:147 < ProcessingHandler:161 < EngineHoursHandler:46 < ...)
2024-05-04 13:03:19  WARN: Attribute computation error - org.traccar.handler.ComputedAttributesHandler.computeAttribute:136@1:1 variable 'door' is undefined - Variable (ComputedAttributesHandler:137 < *:147 < ProcessingHandler:161 < EngineHoursHandler:46 < ...)
2024-05-04 13:03:49  WARN: Attribute computation error - org.traccar.handler.ComputedAttributesHandler.computeAttribute:136@1:1 variable 'door' is undefined - Variable (ComputedAttributesHandler:137 < *:147 < ProcessingHandler:161 < EngineHoursHandler:46 < ...)

Reverting back to my previous reply, the output from both trackers seems to be different. But I'm stuck what to do with that knowledge.