Geofence notifications not showing

Adrian2 months ago

I have traccar server 5.12 installed in a docker container on ubuntu.
Everything is working fine, BUT NO Geofence notifications.

  1. Created an admin user: name, email, password, notification tokens, live routes=selected, show direction=all (there is no option here to link with a certain Geofence / device / notification; there is no "Connections" dropbox)

  2. Added a new device (there is no option here to link with a certain Geofence; there is no "Connections" dropbox)

  3. Added a Geofence using Polygon tool. I created a BIG area then pressed ENTER and typed in the name (there is no option here to link with a certain device; there is no "Connections" dropbox)

  4. Created 2 NOTIFICATIONs for "Geofence Entered" and "Geofence exited" and selected EMAIL (Test channels sends me a test email), Traccar (not working for the moment) and Web (Test channels displays a test text) AND selected ALL DEVICES (there is no option here to link with a certain device or geofence; there is no "Connections" dropbox)

  5. After a day I didn't get any notifications / emails: In the report screen there is no event related to geofence only Status online/offline, device stopped/moving

  6. Preferences screen also doesn't have any option to link Geofences / devices / notifications; there is no "Connections" dropbox/

Am I missing anything?

Track-trace2 months ago

When you go to Settings / Devices you can see the device. On the far right you can see three dots (on mobile phone). When you click on those those three does you will see Connections.

Logicly you would post a screenshot here when it doesnt.

Adrian2 months ago

I tried to post the links with the 6 screenshots using Markdown and it doesn't allow me (It just opens a new page where it's written "Forbidden").

There is NO Connections on device screen: https://imgbox.com/MSHXpLDa

Adrian2 months ago
Anton Tananaev2 months ago

I don't see any screenshot that shows that you linked your geofences to the device. Have you done that? Have you read the documentation?

Adrian2 months ago

@Anton Tananaev

I really don't know what else should I try. I was browsing through documentation, google, chatgpt reading the forum but nowhere i could find how can i link geofences-devices. I just found that i'm missing some Connections dropdown in my traccar 5.12 (i don't know if this is impacting this process)

The only thing related to this issue:
https://www.traccar.org/events/
https://www.traccar.org/notifications/
https://www.traccar.org/geofences/

But nowhere I got a step by step documentation on how to link those 2.

Anton Tananaev2 months ago

You go to settings / devices. Then click the connections icon next to a device.

Adrian2 months ago

Thank you so much! I just noticed that icon now that you told me. It's so counterintuitive... I was expecting something like that in the DEVICE EDIT screen... Probably without your help I would have never noticed that icon!!!