Telegram notifications stopped working

Amgad Ramsesa year ago

I have set the Telegram configuration as specified below:

<entry key='notificator.types'>telegram</entry>
<entry key='notificator.telegram.key'>####</entry>
<entry key='notificator.telegram.chatId'>####</entry>

I set notifications for the Device Inactive event, it was working fine, just until yesterday the notifications suddenly stopped, and I have two devices inactive for the past two days, yet nothing is received on Telegram. I double checked the Device Inactivity Start & Device Inactivity Period and everything is correctly set.

One thing to add: Whenever I send a test channel request, the test message is correctly received on Telegram, but notifications are not.

I didn't change anything at all, it just stopped working. Any clues?

Anton Tananaeva year ago

You need to investigate it step by step. See if events are generated. If they are, it's probably something related to the notifications. If not, it's probably something with the event logic.

Amgad Ramsesa year ago

The last Device Inactive event was on 2024-04-02 06:14:47, any clue why would that happen? Since the device is already inactive since then?

Anton Tananaeva year ago

You haven't provided enough info.

Amgad Ramsesa year ago

You asked if events are generated, they aren't. What kind of info do you need?

Anton Tananaeva year ago

I need all relevant information.

Amgad Ramsesa year ago

This is useless, obviously if I have all relevant information I wouldn't be asking on the forum. You can specify what exactly do you want me to provide if you want to help.