~30s delay after login before UI loads data

Paulo Bautz 4 days ago

Hi,

I’m seeing a consistent delay of around 30 seconds right after logging in to the web UI.

After login:
The page loads
Then it takes ~30 seconds to populate devices, positions, etc.
After that, everything works normally
Realtime updates are fine
No performance issues during usage

The delay only happens immediately after login.

Environment:
Version: 6.12.1
Install: Docker + Swarm
Database: PostgreSQL + timescaledb
Devices: ~70
Server specs: vCPU: 8 | RAM: 32

Server doesn’t appear overloaded.
Feels like something related to the initial data query after authentication.

Any idea what could be causing this?

Thanks.

Anton Tananaev 4 days ago

Check browser network console to see what takes so much time.

Paulo Bautz 3 days ago

Screenshot 2026-02-24 at 10.08.37.png

Screenshot 2026-02-24 at 10.08.29.png

Anton Tananaev 3 days ago

It seems like you have WebSocket connection problem.