5.3 server offline devices
Logs?
Legacy server:
Legacy Server:
2022-09-08 16:20:13 INFO: [63a5bcc3] id: 864180036556012, time: 2022-09-08 13:57:31, lat: 31.71238, lon: 35.19931, speed: 11.6, course: 15.6
2022-09-08 16:20:13 INFO: [67c966a1: gps103 < 185.88.81.187] HEX: 696d65693a3836343138303033363533333636342c61636320616c61726d2c3232303930383231323031322c2c462c3133323030372e3030302c412c333133332e373135
372c4e2c30333530362e303333322c452c31352e32352c3138312e35
2022-09-08 16:20:13 INFO: [67c966a1: gps103 < 185.88.81.187] HEX: 313b
2022-09-08 16:20:13 INFO: [67c966a1] id: 864180036533664, time: 2022-09-08 16:20:07, lat: 31.56193, lon: 35.10055, speed: 15.3, course: 181.5
2022-09-08 16:20:13 INFO: [d18ff214: gps103 < 95.130.91.189] HEX: 696d65693a3836343138303033363139363834332c747261636b65722c3232303930383133323031332c2c462c3133323030382e3030302c412c333134362e303339342c
4e2c30333531372e303935312c452c392e38332c3236362e38373b
2022-09-08 16:20:13 INFO: [d18ff214] id: 864180036196843, time: 2022-09-08 16:20:08, lat: 31.76732, lon: 35.28492, speed: 9.8, course: 266.9
2022-09-08 16:20:14 INFO: [4637bade: gps103 < 185.88.81.106] HEX: 696d65693a3836343138303033363630343533312c747261636b65722c3232303930383133323031302c2c462c3133323030382e3030302c412c333133372e353839332c
4e2c30333530382e333938352c452c31362e30392c31372e36353b
2022-09-08 16:20:14 INFO: [4637bade] id: 864180036604531, time: 2022-09-08 16:20:08, lat: 31.62649, lon: 35.13998, speed: 16.1, course: 17.7
2022-09-08 16:20:14 INFO: [008a2b56: gps103 < 95.130.91.125] HEX: 696d65693a3836343138303033363535353130352c747261636b65722c3232303930383231323030382c2c462c3133323030392e3030302c412c333133342e333633342c4e2c30333530372e363433312c452c33342e30312c3231372e33303b
2022-09-08 16:20:14 INFO: [008a2b56] id: 864180036555105, time: 2022-09-08 16:20:09, lat: 31.57272, lon: 35.12739, speed: 34.0, course: 217.3
2022-09-08 16:20:15 INFO: [ff21e701: gps103 < 95.130.92.165] HEX: 696d65693a3836383136363035303638313234362c747261636b65722c3232303930383133323031332c2c462c3133323031332e3030302c412c333134342e34333032362c4e2c30333531372e31363831352c452c33312e38392c33372e38353b
2022-09-08 16:20:15 INFO: [c844deeb: gps103 < 95.130.91.183] HEX: 696d65693a3836383136363035303638313837332c747261636b65722c3232303930383133323031332c2c462c3133323031332e3030302c412c333134322e39373331302c4e2c30333531312e33333437392c452c302e30302c34322e36323b
2022-09-08 16:20:15 INFO: [ff21e701] id: 868166050681246, time: 2022-09-08 16:20:13, lat: 31.74050, lon: 35.28614, speed: 31.9, course: 37.9
2022-09-08 16:20:15 INFO: [c844deeb] id: 868166050681873, time: 2022-09-08 16:20:13, lat: 31.71622, lon: 35.18891, course: 42.6
2022-09-08 16:20:15 INFO: [f133e7a5: gps103 < 95.130.92.202] HEX: 696d65693a3836383136363035303638313730392c747261636b65722c3232303930383133323031342c2c462c3133323031342e3030302c412c333134322e32363639382c4e2c30333531312e36353938352c452c372e35342c3134372e32313b
2022-09-08 16:20:15 INFO: [ede978ae: gps103 < 95.130.92.210] HEX: 696d65693a3836343138303033363533323832332c747261636b65722c3232303930383038343730372c2c462c3038343730362e3030302c412c333134312e383538342c4e2c30333531322e343234392c452c31312e39372c3133392e32343b
2022-09-08 16:20:15 INFO: [ed9151e7: gps103 < 185.88.81.52] HEX: 696d65693a3836383638333032393934333938362c747261636b65722c3232303930383136323030392c2c462c3133323031302e3030302c412c333134322e333235352c4e2c30333530392e353334322c452c31342e37352c3233342e32373b
2022-09-08 16:20:15 INFO: [f133e7a5] id: 868166050681709, time: 2022-09-08 16:20:14, lat: 31.70445, lon: 35.19433, speed: 7.5, course: 147.2
2022-09-08 16:20:15 INFO: [ede978ae] id: 864180036532823, time: 2022-09-08 11:47:06, lat: 31.69764, lon: 35.20708, speed: 12.0, course: 139.2
2022-09-08 16:20:15 INFO: [ed9151e7] id: 868683029943986, time: 2022-09-08 16:20:10, lat: 31.70542, lon: 35.15890, speed: 14.8, course: 234.3
2022-09-08 16:20:16 INFO: [335455bb: gps103 < 185.88.82.146] HEX: 696d65693a3836383638333032393930333435312c747261636b65722c3232303930383133323031332c2c462c3133323030392e3030302c412c333134322e383939302c4e2c30333531312e323139352c452c372e33372c3133372e38383b
2022-09-08 16:20:16 INFO: [335455bb] id: 868683029903451, time: 2022-09-08 16:20:09, lat: 31.71498, lon: 35.18699, speed: 7.4, course: 137.9
2022-09-08 16:20:18 INFO: [63a5bcc3: gps103 < 95.130.91.167] HEX: 696d65693a3836343138303033363535363031322c747261636b65722c3232303930383130353832352c2c462c3130353832342e3030302c412c333134322e383433322c4e2c30333531322e303235312c452c302e32322c3135322e39303b
2022-09-08 16:20:18 INFO: [63a5bcc3] id: 864180036556012, time: 2022-09-08 13:58:24, lat: 31.71405, lon: 35.20042, speed: 0.2, course: 152.9
2022-09-08 16:20:19 INFO: [63a5bcc3: gps103 < 95.130.91.167] HEX: 3836343138303033363535363031323b
2022-09-08 16:20:19 INFO: [63a5bcc3: gps103 > 95.130.91.167] HEX: 4f4e
2022-09-08 16:20:20 INFO: [ede978ae: gps103 < 95.130.92.210] HEX: 696d65693a3836343138303033363533323832332c747261636b65722c3232303930383038343732322c2c462c3038343732312e3030302c412c333134312e383739392c4e2c30333531322e343739342c452c31372e36392c36312e32383b
2022-09-08 16:20:20 INFO: [ede978ae] id: 864180036532823, time: 2022-09-08 11:47:21, lat: 31.69800, lon: 35.20799, speed: 17.7, course: 61.3
2022-09-08 16:20:21 INFO: [78454957: gps103 < 185.88.81.29] HEX: 696d65693a3836343138303033363630373836342c747261636b65722c3232303930383231323032312c2c462c3133323031362e3030302c412c333134322e353035302c4e2c30333531322e303036362c452c322e35372c3134312e34393b
2022-09-08 16:20:21 INFO: [3055364e: gps103 < 95.130.91.83] HEX: 696d65693a3836343138303033363630373930362c747261636b65722c3232303930383133323031382c2c462c3133323031342e3030302c412c333133332e363835352c4e2c30333530372e353132382c452c312e32342c3131322e38373b
2022-09-08 16:20:21 INFO: [78454957] id: 864180036607864, time: 2022-09-08 16:20:16, lat: 31.70842, lon: 35.20011, speed: 2.6, course: 141.5
2022-09-08 16:20:21 INFO: [3055364e] id: 864180036607906, time: 2022-09-08 16:20:14, lat: 31.56143, lon: 35.12521, speed: 1.2, course: 112.9
2022-09-08 16:20:21 INFO: [37cbc592: gps103 < 185.88.82.106] HEX: 696d65693a3836383136363035303638323035332c747261636b65722c3232303930383133323032302c2c462c3133323032302e3030302c412c333134322e32313239332c4e2c30333531312e32393333322c452c312e36362c36312e39323b
2022-09-08 16:20:21 INFO: [37cbc592] id: 868166050682053, time: 2022-09-08 16:20:20, lat: 31.70355, lon: 35.18822, speed: 1.7, course: 61.9
2022-09-08 16:20:21 INFO: [473859ee: gps103 < 185.88.81.104] HEX: 696d65693a3836343138303033363533333433332c747261636b65722c3232303930383231323031392c2c462c3133323031362e3030302c412c333134362e313630372c4e2c30333531372e343139322c452c302e31322c3334332e38353b
2022-09-08 16:20:21 INFO: [473859ee] id: 864180036533433, time: 2022-09-08 16:20:16, lat: 31.76935, lon: 35.29032, speed: 0.1, course: 343.9
While on the modern 5.3 nothing at all
Another issue which is:
2022-09-08 15:54:50 INFO: [Tbd111770: gps103 > 95.130.92.171] 4c4f4144
2022-09-08 15:54:50 INFO: [Tbd111770] error - NullPointerException (CacheManager:133 < NotificationManager:101 < ... < *:100 < *:124 < ConnectionManager:261 < ...)
2022-09-08 15:54:50 INFO: [Tbd111770] disconnected
2022-09-08 15:54:50 INFO: [Tbd111770] error - NullPointerException (CacheManager:133 < NotificationManager:101 < ... < *:100 < *:124 < ConnectionManager:261 < ...)
2022-09-08 15:54:50 INFO: [T380675bf: gps103 < 95.130.92.208] 3836383638333032393839333437303b
2022-09-08 15:54:50 INFO: [T380675bf: gps103 > 95.130.92.208] 4f4e
2022-09-08 15:54:50 INFO: [T4a7793f5: gps103 < 185.88.81.86] 696d65693a3836343033353035303335383234322c747261636b65722c3232303930383132353434392c2c462c3132353434392e30302c412c333134322e37393132382c4e2c30333531312e34373737372c452c31312e3332372c3230312e35383b
2022-09-08 15:54:51 INFO: [T4a7793f5] id: 864035050358242, time: 2022-09-08 15:54:49, lat: 31.71319, lon: 35.19130, speed: 11.3, course: 201.6
2022-09-08 15:54:51 INFO: [T978ce738: gps103 < 95.130.91.222] 3836383638333032393932373932323b
2022-09-08 15:54:51 INFO: [T978ce738: gps103 > 95.130.91.222] 4f4e
2022-09-08 15:54:51 INFO: [T2d646118: gps103 < 185.88.81.52] 3836383638333032393934333938363b
2022-09-08 15:54:51 INFO: [T2d646118: gps103 > 185.88.81.52] 4f4e
2022-09-08 15:54:51 INFO: [T34af2369: gps103 < 185.88.81.74] 696d65693a3836343138303033363535343937352c747261636b65722c3232303930383230353435312c2c462c3132353434362e3030302c412c333133372e323536322c4e2c30333530362e313336342c452c302e30302c303b
2022-09-08 15:54:51 INFO: [T34af2369] id: 864180036554975, time: 2022-09-08 15:54:46, lat: 31.62094, lon: 35.10227, course: 0.0
2022-09-08 15:54:51 INFO: [T6f5d0a19: gps103 < 185.88.81.104] 696d65693a3836343138303033363533333433332c747261636b65722c3232303930383230353434392c2c462c3132353434362e3030302c412c333135322e303435352c4e2c30333531352e353135372c452c33372e38392c3136352e34363b
2022-09-08 15:54:51 INFO: [T6f5d0a19] id: 864180036533433, time: 2022-09-08 15:54:46, lat: 31.86743, lon: 35.25860, speed: 37.9, course: 165.5
2022-09-08 15:54:51 INFO: [T844ef4e4: gps103 < 95.130.91.222] 696d65693a3836383638333032393933343534382c747261636b65722c3232303930383132353435312c2c462c3132353434362e3030302c412c333134322e373735372c4e2c30333531312e333132312c452c31312e38392c3238352e37303b
2022-09-08 15:54:51 INFO: [T844ef4e4] id: 868683029934548, time: 2022-09-08 15:54:46, lat: 31.71293, lon: 35.18854, speed: 11.9, course: 285.7
2022-09-08 15:54:51 INFO: [T5b1ed75c: gps103 < 185.88.81.206] 696d65693a3836343033353035303330393830372c646f6f7220616c61726d2c3232303930383132353435312c2c462c3132353435312e30302c412c333134322e37353336312c4e2c30333531312e35343838352c452c302e3030352c3b
2022-09-08 15:54:52 INFO: [T5b1ed75c] id: 864035050309807, time: 2022-09-08 15:54:51, lat: 31.71256, lon: 35.19248, speed: 0.0, course: 0.0
2022-09-08 15:54:52 INFO: [T02248e84] connected
2022-09-08 15:54:52 INFO: [T02248e84: gps103 < 95.130.92.171] 23232c696d65693a3836383638333032393930343132392c413b
2022-09-08 15:54:52 INFO: [T02248e84: gps103 > 95.130.92.171] 4c4f4144
2022-09-08 15:54:52 INFO: [T02248e84] error - NullPointerException (CacheManager:133 < NotificationManager:101 < ... < *:100 < *:124 < ConnectionManager:261 < ...)
2022-09-08 15:54:52 INFO: [T02248e84] disconnected
2022-09-08 15:54:52 INFO: [T02248e84] error - NullPointerException (CacheManager:133 < NotificationManager:101 < ... < *:100 < *:124 < ConnectionManager:261 < ...)
2022-09-08 15:54:52 INFO: [T7ee2c8a2: gps103 < 95.130.92.140] 696d65693a3836383638333032393933313131342c747261636b65722c3232303930383132353434392c2c462c3132353434352e3030302c412c333133382e383930302c4e2c30333530382e383335302c452c31322e35322c3330352e39333b
2022-09-08 15:54:52 INFO: [T7ee2c8a2] id: 868683029931114, time: 2022-09-08 15:54:45, lat: 31.64817, lon: 35.14725, speed: 12.5, course: 305.9
2022-09-08 15:54:52 INFO: [T201191ea: gps103 < 95.130.91.27] 696d65693a3836343138303033363533333237362c747261636b65722c3232303930383230353435312c2c462c3132353434372e3030302c412c333231312e303034362c4e2c30333530372e333232372c452c31302e36322c37392e33303b
2022-09-08 15:54:53 INFO: [T201191ea] id: 864180036533276, time: 2022-09-08 15:54:47, lat: 32.18341, lon: 35.12205, speed: 10.6, course: 79.3
2022-09-08 15:54:53 INFO: [T17b25aea: gps103 < 185.88.81.43] 3836383638333032393839333635323b
2022-09-08 15:54:53 INFO: [T17b25aea: gps103 > 185.88.81.43] 4f4e
2022-09-08 15:54:54 INFO: [T05324685: gps103 < 95.130.91.189] 696d65693a3836343138303033363139363834332c747261636b65722c3232303930383132353435332c2c462c3132353434382e3030302c412c333135302e383037302c4e2c30333531352e393530342c452c31392e33332c39362e32313b
2022-09-08 15:54:54 INFO: [T05324685] id: 864180036196843, time: 2022-09-08 15:54:48, lat: 31.84678, lon: 35.26584, speed: 19.3, course: 96.2
2022-09-08 15:54:54 INFO: [T60f62ac1: gps103 < 95.130.91.125] 696d65693a3836343138303033363535353130352c747261636b65722c3232303930383230353434382c2c462c3132353434392e3030302c412c333133382e393237302c4e2c30333530382e303833322c452c342e32382c3233372e36313b
2022-09-08 15:54:54 INFO: [T60f62ac1] id: 864180036555105, time: 2022-09-08 15:54:49, lat: 31.64878, lon: 35.13472, speed: 4.3, course: 237.6
2022-09-08 15:54:55 INFO: [T05324685: gps103 < 95.130.91.189] 696d65693a3836343138303033363139363834332c61636320616c61726d2c3232303930383132353435332c2c462c3132353434392e3030302c412c333135302e383036332c4e2c30333531352e393537302c452c32302e32352c39362e38303b
2022-09-08 15:54:55 INFO: [T05324685] id: 864180036196843, time: 2022-09-08 15:54:49, lat: 31.84677, lon: 35.26595, speed: 20.3, course: 96.8
2022-09-08 15:54:55 INFO: [T53a60950: gps103 < 95.130.91.174] 696d65693a3836343138303033363535353138382c747261636b65722c3232303930383230353435352c2c462c3132353435302e3030302c412c333134322e383632322c4e2c30333531312e393931312c452c302e30302c303b
2022-09-08 15:54:55 INFO: [T53a60950] id: 864180036555188, time: 2022-09-08 15:54:50, lat: 31.71437, lon: 35.19985, course: 0.0
Device IMEI: 864180036556012
While on the modern 5.3 nothing at all
If you don't see anything in the log, it means your device is not reporting anything.
it does not report anything on the modern, while on the legacy it do, i shared the IMEI for the device for your reference and to check.
See my previous comment.
But still the issue appear ( i can switch between platforms, and see when it work or not) Modern its offline, legacy they are back online.
have you seen the errors in the second logs? maybe its related im not sure
This is the link where it fails:
Do you have a notification that's not linked to any user? That could be causing the issue.
i deleted all the notifications from the notification tab, now i can see no notifications for the users except the admin, it still have notifications. from where that comes?
on the devices there are no notification left, but under the users they still appear, even i deleted all the notifications from the tab on the left
There were some notifications in the notification table in mysql that were not deleted and they were not showing in the UI.
After deleting those, all devices started to report their position again..
After updating to the newest server, been facing an issue with online and offline devices.
Some of the devices became offline after moving to the 5.3 server. while the other still working.
On the other hand when moving back to the old version 4.15 ( using the backup) all the devices works again
I think there is an issue with the linked devices on the new server version.