Bugs updating from 6.5 to 6.7.2

Ali2 months ago

Good day friends,
After I updated my server from 6.5 to 6.7.2, I have two main problems:
1- Server stops receiving data from devices after a while of working and I need to restart service.
2- Device names with right to left characters (persian and arabic names) re showing in the map from left to right.
Thank you.

Anton Tananaev2 months ago
  1. Have you done troubleshooting? Provide results.
  2. I will look into it.
Anton Tananaev2 months ago

I checked the second point and it seems to be working fine on version 6.7.3. Are you sure you selected Persian or Arabic language for the interface?

Ali2 months ago

Thank you Anton. For the first issue, I have not checked the log. If it happens again, I will check it.
For second issue, when I use Persian language for interface, the name is shown correct. But while using English interface, it is left to right , it is messy. It was working correctly in English interface since version 5.9 up to version 6.5.

Anton Tananaev2 months ago

Map RTL requires a special plugin, so we enable it only if your language is RTL.

Andres2 months ago

@Ali, Something similar happened to me with point 1.
With versions 6.7.2 and 6.7.3, but everything was resolved with version 6.8.0, running smoothly, completely stable and with very good performance

Ali2 months ago

Thanks my friends.

Alia month ago

Good day Anton and thanks for support. I installed version 6.8.1 and havethe same problem with RTL font on map in English language login.
Screenshot 2025-07-22 094337.png

Anton Tananaeva month ago

I already said earlier that you need to switch to an RTL language.

Alia month ago

You are right, I understand. I suggest to enable it in next versions, because most of users use english language for web, but naming devices in RTL languages. It was enable before in 6.5 version.

Anton Tananaeva month ago

Can you please explain why would people not use the matching language.