can not send command to device

sb57 7 days ago

Hello, I have read many messages here, but I am still unable to resolve the issue. I have created saved commands and connected them to the device and the user. However, this command is not displayed in the device's drop-down menu. What else can I do to resolve the issue? Thank you in advance for your assistance.
Screenshot 2026-03-10 111406.jpg

AussieTraccar 7 days ago

Have you enabled UI: Disable Saved Commands attribute under Settings -> Server or under the respective user in Settings -> User?

Anton Tananaev 7 days ago

If you saved a command that is not supported for the protocol, it won't show there.

sb57 7 days ago

I have now created a custom command instead of a predefined one, which can now be selected in the dropdown menu.
Is it true that only custom commands can be defined as saved commands?

Anton Tananaev 7 days ago

No, it's not. Only supported commands can be defined as saved. But for most commands it makes absolutely no sense to save them. What are you saving exactly if a command doesn't have any parameters?

sb57 6 days ago

I would like to make the existing command “get modem status” or “get device status” selectable in the device's context menu.
Just like “Engine stop” is already available.
A custom command for turning DOUT1 on/off on the FMC920 works.
Screenshot 2026-03-10 171122.jpg

Anton Tananaev 6 days ago

I think you completely misunderstood what saved commands do. They won't suddenly make unsupported commands work, obviously.

Anton Tananaev 6 days ago

Saved commands are there to save parameters, so that you don't need to re-enter it every time. They won't magically make a command type supported if it's not supported.