Device connected/disconnected instantly and no informations appear
Well, you close network connection, so it appears offline.
But what about the informations of parameters (speed, latitude, longitude) which are send by the HEX request but don't appear?
Where are those parameters in your HEX? You are only sending login message with IMEI, as far as I can tell.
As the teltonika doc shows, it's presented like this :
So in my case we have these parameters here :
When I look at the table through the console, the positionid stays null, does that mean something in particular?
I saw in other topics that it was related to a problem with the last position.
But i'm just sending a request like a classic API request, and it works well with other devices.
(I've dropped positionid, restarted service, etc. but it did nothing)
Hello Anton,
You said "Well, you close network connection, so it appears offline."
What made you think that? Is there something in my request telling to Traccar to make the device offline?
Well, we found the solution to the problem.
Actually, we were using the software Packet Sender to send these requests. But we were sending them without using "TCP persistent".
Sorry for the inconvenience and thanks a lot for your quick answers !
Hello,
I send a packet to my host via Packet Sender in which I put a request found in the logs (raws in hexadecimal format).
The result is mysterious : on traccar, the devices appears in green ("Online") and instantly disconnects. But the other big problem is that no information appears on the server.
Here is the log file associated :
Can you tell me where is the problem? I've consulted troubleshooting guide, documentation, and even teltonika documentation here https://wiki.teltonika.lt/view/Codec#Introduction
But it didn't answer my problem.