Device image wont change

Anthony T a year ago

I know this may be a repeated thread, but i also see that there has been a lot of changes in the web app since the last time someone asked about this. I just installed a few weeks ago and have been testing since... but i was unable to change the vehicle/device image from the web app. I know the option is there, I tried clicking on the device, then Device Image, and there is an upload tool... when i upload the image the system automatically set the attribute name for me "device.png", i click Save, log out, log in again, and it does not change.... I also tried to set manually the attribute "device Image", and type the address of the image which i previously uploaded in my webserver, click save, log out, log in, and also nothing changed.

I tried doing this with an admin user, and also a non-admin user... the images i am testing are JPG and PNG, same result.

images location are:
https://clouddatatech.net/vehicles/mitsubishi-l300.jpg
https://clouddatatech.net/vehicles/mitsubishi-l300.png

I am sharing the images just to double check if there is a specific format needed. am i missing something here? please let me know. Thanks!

Anton Tananaev a year ago

I don't think we support external URLs. You have to figure out what's going on with the upload.

Anthony T a year ago

where should the image goes when uploading? so i can check the server? also, is there a log for this?

Anton Tananaev a year ago

It should be in the media folder. Also check the API call result.

Anthony T a year ago

ok images are in the media folder, each one under a folder named after the device id.

This is the response from the api call:

1	
id	4
attributes	
deviceImage	"device.png"
groupId	0
calendarId	0
name	"Mitsubishi Panel"
uniqueId	"xxxxxxxxxxx5497"
status	"online"
lastUpdate	"2024-10-17T18:03:45.000+00:00"
positionId	792
phone	null
model	"L300"
contact	null
category	null
disabled	false
expirationTime	null

i also tested copying the image to the "web" folder but same result.

Anton Tananaev a year ago

And it still doesn't show? What does it show? Screenshot please.

Anthony T a year ago

traccar 2024-10-17 152306.png

Anton Tananaev a year ago

Any errors in the browser console?

Anthony T a year ago

no errors, only one warning

traccar 2.png

Anton Tananaev a year ago

Did it download the image?

Anthony T a year ago

what? the browser? sorry, i don't understand the question

Anton Tananaev a year ago

Yes, the browser. Check network tools.

Anthony T a year ago

oh ok, seems like it's not asking for it... i only see on the network tab (filtered images only) apple-touch-icon-180x180 once, favicon twice, and a bunch of google images, which i assume corresponds to the maps.

Anthony T a year ago

Ok sorry, there is actually an error, i just saw that it happens when i click on the device. here is the console error:

https://tracking.clouddatatech.net/api/media/868022033625497/device.png
[HTTP/1.1 404 Not Found 47ms]

Status
404
Not Found
VersionHTTP/1.1
Transferred346 B (90 B size)
Referrer Policystrict-origin-when-cross-origin
Request PriorityHigh
DNS ResolutionSystem
Anton Tananaev a year ago

Does this file actually exist /media/868022033625497/device.png?