Device limit error before reaching configured device limit

Warning is occurring "User device limit reached - SecurityException (permissionsManager:207 < DeviceResources:66 >..) But the user has not yet reached the device limit.

In this example, the user 'instalador_sc' has a device limit set to '10', as can be seen in the result of Sql Below:

mysql> select id,name,email,devicelimit,userlimit from users where id=28;
+----+---------------+---------------+-------------+-----------+
| id | name          | email         | devicelimit | userlimit |
+----+---------------+---------------+-------------+-----------+
| 28 | Instalador_sc | instalador_sc |          10 |        10 |
+----+---------------+---------------+-------------+-----------+
1 row in set (0.01 sec)

Currently this user has 8 devices associated with his profile, as can be seen in the result of Sql below:

mysql> select * from user_device where userid=28;
+--------+----------+
| userid | deviceid |
+--------+----------+
|     28 |       36 |
|     28 |       37 |
|     28 |       41 |
|     28 |       42 |
|     28 |       43 |
|     28 |       44 |
|     28 |       45 |
|     28 |       46 |
+--------+----------+
8 rows in set (0.00 sec)

However when adding a new device, the error "User device limit reached ...."
. I stopped and started the service, but the error is still.
. If I increase the device limit to 11, I can add one more device.
. This error has also occurred with a user with 35 linked devices and the limit on 100 devices. I increased the user limit to 150 and it was able to continue including devices.

Note:
. Version 3.11-SNAPSHOT
. No error logs

Any idea?

Your account is manager, so I believe all devices linked to his users count against the quota. It can also have access to a group which gives access to devices that are not linked directly.

I confirmed and this is happening.
If the same device is also linked to more than one user, this device counts as more than one.
Note: The user must be managed by the primary user. In my case "instalador_sc"

Example:
User manager: "instalador_sc"
Devices: device01; Device02
Device Limit: 3
Managed users:
Client01 (linked - device01 and device02)
Client02 (linked - device01 and device02)
Total devices associated with user "instalador_sc": 4
The user will not be able to create new devices.

Please raise an issue on GitHub to discuss this problem.

Ok,
https://github.com/tananaev/traccar/issues/3238

Hello!
I found that through the "Fix managed devices enumerating # 3240" the problem is fixed.
Does this fix go into the new version or still in the current installer (3.11)?

It will be included in the next version.