Device showing offline

Manjeet Sharma5 years ago

Hi,

I have SINO track 901 device which used to pair with traccar and used to work properly. But I did upgrade my traccar version at server to latest and after that it is not pairing and device is shown offline every time.

Every time I used to get response as set pin ok but device did not show online. And there is no log shown on server also.

Anton Tananaev5 years ago

What do you mean no logs? No logs from the device? On no log file at all?

Manjeet Sharma5 years ago

I mean when we try to configure the device.It does not make any successful/unsuccessful log at server.

It should say unknown device or connected etc.

Anton Tananaev5 years ago

I'm assuming you have already read documentation and done with troubleshooting steps before posting here, right?