Device works in demo but not in installed vps account

Maina 2 years ago

I installed your system on a vps. I'm using a Chinese model GPS-303 F. using port 5001. When I point the IP to your demo account it works fine. But when I use my IP I only see the device at lat 0, and long 0. My phone works fine though. I can see the tracker is online and have checked the clones section and read extensively. What I'm I missing?

Kaloyan Kanev 2 years ago

If you really can see the device in coordinates 0, 0 than you have no problems, just must to wait for valid coordinates from tracker.

Maina 2 years ago

In SMS mode it sends the right cordinates to my phone. I've waited two days and it still sends 0,0.

Maina 2 years ago

Also, when I connect to the Chinese platform that's recommended for use, it works ok straight away

Anton Tananaev 2 years ago

Have you checked logs to see what your device is sending?

Maina 2 years ago

Here are the logs. I have a phone that works fine and the tracker.

2023-10-17 00:08:48  INFO: [T3992d1d3] connected
2023-10-17 00:08:48  INFO: [T3992d1d3: h02 < 128.199.61.251] 16030100ea010000e60303359c60c8b5ee751f5db5ab4423b21ed11805b0f914814d228bc171518a9d9e5220a9719e9632710243e6de75a4858c10ae2856ca0040e694b61f540cbdd81165f80026c02bc02fc02cc030cca9cca8c009c013c00ac014009c009d002f0035c012000a13011302130301000077000500050100000000000a000a0008001d001700180019000b00020100000d001a0018080404030807080508060401050106010503060302010203ff0100010000120000002b00050403040303003300260024001d00207e06a5f05488c66e0d9ed167e2eeff6198bc70be52325cc9291a73b3ec5a7f38
2023-10-17 00:08:48  WARN: Unknown device - 001d00207e (128.199.61.251)
2023-10-17 00:08:51  INFO: [T3992d1d3] error - Connection reset - SocketException (...)
2023-10-17 00:08:51  INFO: [T3992d1d3] disconnected
2023-10-17 00:08:51  INFO: [T6e45f8e7] connected
2023-10-17 00:08:51  INFO: [T6e45f8e7: h02 < 128.199.61.251] 474554202f20485454502f312e310d0a436f6e6e656374696f6e3a20636c6f73650d0a486f73743a203230392e3135392e3134392e38330d0a0d0a48454c500d0a45484c4f20333233303339326533313335333932653331333433393265333833332e6e65740d0a3f0d0a0d0a
2023-10-17 00:08:58  INFO: [T6e45f8e7] error - Connection reset - SocketException (...)
2023-10-17 00:08:58  INFO: [T6e45f8e7] disconnected
2023-10-17 00:37:50  INFO: [T180d0716] connected
2023-10-17 00:37:50  INFO: [T180d0716: solarpowered < 43.129.36.145] 16030100ee010000ea03034906b2f9bc9969c059fbf8ba652d8355645d0e8db76238b467c6dd39645a38662067c18169b3f6f2cbb0a9194ed6bd95677c70fce93c5aa19054b7e9a538274f3b0026c02bc02fc02cc030cca9cca8c009c013c00ac014009c009d002f0035c012000a1301130213030100007b000500050100000000000a000a0008001d001700180019000b00020100000d001a0018080404030807080508060401050106010503060302010203ff0100010000120000002b0009080304030303020301003300260024001d0020ed3c27cf56ca91f2b5749adcf77f6d2de6df85dac640a8b9c22b3333d43ab648
2023-10-17 00:37:52  INFO: [T180d0716] error - Connection reset - SocketException (...)
2023-10-17 00:37:52  INFO: [T180d0716] disconnected
2023-10-17 00:38:02  INFO: [T46890272] connected
2023-10-17 00:38:02  INFO: [T46890272: solarpowered < 43.129.36.145] 474554202f20485454502f312e310d0a486f73743a203230392e3135392e3134392e38333a353230310d0a557365722d4167656e743a206375726c2f372e36342e310d0a4163636570743a202a2f2a0d0a0d0a
2023-10-17 00:38:04  INFO: [T46890272] error - Connection reset - SocketException (...)
2023-10-17 00:38:04  INFO: [T46890272] disconnected
2023-10-17 00:38:14  INFO: [T8cf513ff] connected
2023-10-17 00:38:14  INFO: [T8cf513ff: solarpowered < 43.129.36.145] 030000130ee000000000000100080003000000
2023-10-17 00:38:15  INFO: [T8cf513ff] error - Connection reset - SocketException (...)
2023-10-17 00:38:15  INFO: [T8cf513ff] disconnected
2023-10-17 01:21:25  INFO: [Ta8059f3d] connected
2023-10-17 01:21:25  INFO: [Ta8059f3d: t55 < 147.78.47.10] 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2023-10-17 01:21:25  WARN: Unknown device - 147.78.47.10 (147.78.47.10)
2023-10-17 01:31:24  INFO: [T0ce16f22] connected
2023-10-17 01:31:24  INFO: [T0ce16f22: gotop < 205.210.31.226] 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
2023-10-17 01:31:34  INFO: [T0ce16f22] disconnected
2023-10-17 01:51:46  INFO: [Ta8059f3d] error - Connection reset - SocketException (...)
2023-10-17 01:51:46  INFO: [Ta8059f3d] disconnected
2023-10-17 01:53:26  INFO: [Tfd1cf4ea] connected
2023-10-17 01:53:26  INFO: [Tfd1cf4ea: autograde < 162.216.149.244] 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
2023-10-17 01:53:36  INFO: [Tfd1cf4ea] disconnected
2023-10-17 02:05:38  INFO: [Tb941f615] connected
2023-10-17 02:05:38  INFO: [Tb941f615: enfora < 137.184.162.65] 16030100ea010000e603032ceb6b15dd76fa17bb093e524104b3e504562b6519bb653c02c3397a75e6ccb4202c47e46f438a093b3965b0ce6f97bd47502467661545699dd83e54d581f91a770026c02bc02fc02cc030cca9cca8c009c013c00ac014009c009d002f0035c012000a13011302130301000077000500050100000000000a000a0008001d001700180019000b00020100000d001a0018080404030807080508060401050106010503060302010203ff0100010000120000002b00050403040303003300260024001d0020f492776fa1f6d962c6ff5a510dc127b1f3749e0c928cd432e0a4f5d0de02525d
2023-10-17 02:05:38  INFO: [Tb941f615] error - Adjusted frame length exceeds 1024: 5635 - discarded - TooLongFrameException (... < WrapperInboundHandler:57 < ... < StandardLoggingHandler:44 < ... < NetworkMessageHandler:37 < ...)
2023-10-17 02:05:38  INFO: [Tb941f615] disconnected
2023-10-17 02:05:38  INFO: [Tb42b7b8e] connected
2023-10-17 02:05:38  INFO: [Tb42b7b8e: enfora < 137.184.162.65] 474554202f20485454502f312e310d0a436f6e6e656374696f6e3a20636c6f73650d0a486f73743a203230392e3135392e3134392e38330d0a0d0a48454c500d0a45484c4f20333233303339326533313335333932653331333433393265333833332e6e65740d0a3f0d0a0d0a
2023-10-17 02:05:38  INFO: [Tb42b7b8e] error - Adjusted frame length exceeds 1024: 18245 - discarded - TooLongFrameException (... < WrapperInboundHandler:57 < ... < StandardLoggingHandler:44 < ... < NetworkMessageHandler:37 < ...)
2023-10-17 02:05:38  INFO: [Tb42b7b8e] disconnected
2023-10-17 02:43:15  INFO: [Td77649ed] connected
2023-10-17 02:43:15  INFO: [Td77649ed: watch < 192.241.223.21] 4d474c4e44445f3230392e3135392e3134392e38335f353039330a
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] error - readerIndex(1) + length(2) exceeds writerIndex(2): UnpooledByteBufAllocator$InstrumentedUnpooledUnsafeHeapByteBuf(ridx: 1, widx: 2, cap: 256) - IndexOutOfBoundsException (... < WatchProtocolDecoder:205 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 02:43:15  INFO: [Td77649ed] disconnected
2023-10-17 03:11:21  INFO: [T9b749c2d] connected
2023-10-17 03:11:21  INFO: [T9b749c2d] disconnected
2023-10-17 03:11:21  INFO: [T0266949e] connected
2023-10-17 03:11:21  INFO: [T0266949e: stl060 < 185.233.19.223] 4f5054494f4e53207369703a6e6d205349502f322e300d0a5669613a205349502f322e302f544350206e6d3b6272616e63683d666f6f3b72706f72740d0a46726f6d3a203c7369703a6e6d406e6d3e3b7461673d726f6f740d0a546f3a203c7369703a6e6d32406e6d323e0d0a43616c6c2d49443a2035303030300d0a435365713a203432204f5054494f4e530d0a4d61782d466f7277617264733a2037300d0a436f6e74656e742d4c656e6774683a20300d0a436f6e746163743a203c7369703a6e6d406e6d3e0d0a4163636570743a206170706c69636174696f6e2f7364700d0a0d0a
2023-10-17 03:11:31  INFO: [T0266949e] disconnected
2023-10-17 03:11:31  INFO: [Tde344e63] connected
2023-10-17 03:11:31  INFO: [Tde344e63: stl060 < 185.233.19.223] 4f5054494f4e53207369700d0a
2023-10-17 03:11:41  INFO: [Tde344e63] disconnected
2023-10-17 03:11:41  INFO: [Td80ab652] connected
2023-10-17 03:11:41  INFO: [Td80ab652: stl060 < 185.233.19.223] 16030100f2010000ee03030f8758b4b33470cab3442f2b088a5e28363f61e06f90105fdd3ab4680c35eb032095bfde4d3eba52c195afa63b12499b57d1e71a7e9ca811947040867210dcb5620026c02bc02fc02cc030cca9cca8c009c013c00ac014009c009d002f0035c012000a1301130213030100007f000500050100000000000a000a0008001d001700180019000b00020100000d001a0018080404030807080508060401050106010503060302010203ff010001000017000000120000002b0009080304030303020301003300260024001d00207c7b0e53d929ee6070385181b3d8208dfee69b6673484bcb8e2830e1d844d957
2023-10-17 03:11:51  INFO: [Td80ab652] disconnected
2023-10-17 03:11:51  INFO: [T323b75cf] connected
2023-10-17 03:11:51  INFO: [T323b75cf: stl060 < 185.233.19.223] 16030100f2010000ee03035a7c382337e63264266f20626a30ab76d0b85e60ae0c354768781978567b292d202e46cc37f92c20cdea8b4568ba7c860a4aa23bdcbc8ad3b35b775cbe096fb8cb0026c02bc02fc02cc030cca9cca8c009c013c00ac014009c009d002f0035c012000a1301130213030100007f000500050100000000000a000a0008001d001700180019000b00020100000d001a0018080404030807080508060401050106010503060302010203ff010001000017000000120000002b0009080304030303020301003300260024001d0020f9e744c5220f8c506fc2fe53a78b06d81641770b83ffee7d5801a18cac58ed29
2023-10-17 03:12:01  INFO: [T323b75cf] disconnected
2023-10-17 03:12:01  INFO: [Td0e2e94a] connected
2023-10-17 03:12:01  INFO: [Td0e2e94a: stl060 < 185.233.19.223] 474554202f20485454502f312e310d0a486f73743a203230392e3135392e3134392e38333a353036300d0a4163636570743a202a2f2a0d0a0d0a
2023-10-17 03:12:11  INFO: [Td0e2e94a] disconnected
2023-10-17 03:12:11  INFO: [T04196068] connected
2023-10-17 03:12:21  INFO: [T04196068] disconnected
2023-10-17 03:12:21  INFO: [T21a561ca] connected
2023-10-17 03:12:21  INFO: [T21a561ca: stl060 < 185.233.19.223] 5553455220616e6f6e796d6f75730d0a
2023-10-17 03:12:31  INFO: [T21a561ca] disconnected
2023-10-17 03:15:07  INFO: [T76851509] connected
2023-10-17 03:15:10  INFO: [T76851509: stl060 < 87.236.176.100] 474554202f20485454502f312e310d0a486f73743a203230392e3135392e3134392e38333a353036300d0a557365722d4167656e743a204d6f7a696c6c612f352e302028636f6d70617469626c653b20496e7465726e65744d6561737572656d656e742f312e303b202b68747470733a2f2f696e7465726e65742d6d6561737572656d656e742e636f6d2f290d0a436f6e6e656374696f6e3a20636c6f73650d0a4163636570743a202a2f2a0d0a4163636570742d456e636f64696e673a20677a69700d0a0d0a
2023-10-17 03:15:30  INFO: [T76851509] disconnected
2023-10-17 03:15:42  INFO: [T1dabd996] connected
2023-10-17 03:15:45  INFO: [T1dabd996: stl060 < 87.236.176.103] 4f5054494f4e53207369703a6e6d205349502f322e300d0a5669613a205349502f322e302f544350206e6d3b6272616e63683d666f6f0d0a46726f6d3a203c7369703a6e6d406e6d3e3b7461673d726f6f740d0a546f3a203c7369703a6e6d32406e6d323e0d0a43616c6c2d49443a2035303030300d0a435365713a203432204f5054494f4e530d0a4d61782d466f7277617264733a2037300d0a436f6e74656e742d4c656e6774683a20300d0a436f6e746163743a203c7369703a6e6d406e6d3e0d0a4163636570743a206170706c69636174696f6e2f7364700d0a0d0a
2023-10-17 03:15:48  INFO: [T1dabd996] disconnected
2023-10-17 03:16:00  INFO: [T413a45d2] connected
2023-10-17 03:16:03  INFO: [T413a45d2: stl060 < 87.236.176.95] 300c020101600702010304008000
2023-10-17 03:16:06  INFO: [T413a45d2] disconnected
2023-10-17 03:16:18  INFO: [T6ddb8338] connected
2023-10-17 03:16:21  INFO: [T6ddb8338: stl060 < 87.236.176.93] 73746174730d0a
2023-10-17 03:16:24  INFO: [T6ddb8338] disconnected
2023-10-17 03:16:36  INFO: [Ta12422b1] connected
2023-10-17 03:16:39  INFO: [Ta12422b1: stl060 < 87.236.176.74] 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
2023-10-17 03:16:42  INFO: [Ta12422b1] disconnected
2023-10-17 03:16:54  INFO: [T582f27b2] connected
2023-10-17 03:16:57  INFO: [T582f27b2: stl060 < 87.236.176.107] 05000b03100000004800000001000000b810b8100000000001000000000001000883afe11f5dc91191a408002b14a0fa03000000045d888aeb1cc9119fe808002b10486002000000
2023-10-17 03:17:00  INFO: [T582f27b2] disconnected
2023-10-17 03:17:12  INFO: [T4bdf70b6] connected
2023-10-17 03:17:15  INFO: [T4bdf70b6: stl060 < 87.236.176.86] 1201001a0000000000000b00060100110001ff08000155000001
2023-10-17 03:17:18  INFO: [T4bdf70b6] disconnected
2023-10-17 03:17:30  INFO: [Taaa63137] connected
2023-10-17 03:17:33  INFO: [Taaa63137: stl060 < 87.236.176.107] 800000283e062e2b0000000000000002000186a3000000030000000000000000000000000000000000000000
2023-10-17 03:17:36  INFO: [Taaa63137] disconnected
2023-10-17 03:17:48  INFO: [Tbfa42296] connected
2023-10-17 03:17:51  INFO: [Tbfa42296: stl060 < 87.236.176.100] 000000090003000000
2023-10-17 03:17:54  INFO: [Tbfa42296] disconnected
2023-10-17 03:18:06  INFO: [T9883a360] connected
2023-10-17 03:18:09  INFO: [T9883a360: stl060 < 87.236.176.77] 0300002c27e00000000000436f6f6b69653a206d737473686173683d656c746f6e730d0a0100080003000000
2023-10-17 03:18:12  INFO: [T9883a360] disconnected
2023-10-17 03:18:25  INFO: [Ta0c64ad9] connected
2023-10-17 03:18:28  INFO: [Ta0c64ad9: stl060 < 87.236.176.83] 2a310d0a24340d0a696e666f0d0a
2023-10-17 03:18:31  INFO: [Ta0c64ad9] disconnected
2023-10-17 03:18:43  INFO: [T6b7d388e] connected
2023-10-17 03:18:46  INFO: [T6b7d388e: stl060 < 87.236.176.83] 00000031ff534d4272000000000000000000000000000000000000000000000000000100000e00024e54204c4d20302e3132000200
2023-10-17 03:18:49  INFO: [T6b7d388e] disconnected
2023-10-17 03:18:49  INFO: [Tc41e232d] connected
2023-10-17 03:18:49  INFO: [Tc41e232d: stl060 < 87.236.176.83] 0000006efe534d4240000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000024000400010000000000000000000000000000000000000000000000000000000000000002021002000302031103
2023-10-17 03:18:52  INFO: [Tc41e232d] disconnected
2023-10-17 03:19:04  INFO: [Tc0017b1d] connected
2023-10-17 03:19:07  INFO: [Tc0017b1d: stl060 < 87.236.176.77] 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
2023-10-17 03:19:13  INFO: [Tc0017b1d] disconnected
2023-10-17 04:08:22  INFO: [Tfae1a44f] connected
2023-10-17 04:08:22  INFO: [Tfae1a44f: gosafe < 80.66.88.215] 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2023-10-17 04:08:34  INFO: [Tfae1a44f] error - Connection reset - SocketException (...)
2023-10-17 04:08:34  INFO: [Tfae1a44f] disconnected
2023-10-17 04:31:51  INFO: [Tc2268b7d] connected
2023-10-17 04:31:51  INFO: [Tc2268b7d: topflytech < 80.66.88.215] 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2023-10-17 04:31:59  INFO: [Tc2268b7d] error - Connection reset - SocketException (...)
2023-10-17 04:31:59  INFO: [Tc2268b7d] disconnected
2023-10-17 04:48:15  INFO: [T1d936c1f] connected
2023-10-17 04:48:17  INFO: [T1d936c1f: cartrack < 205.210.31.166] 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
2023-10-17 04:48:48  INFO: [T1d936c1f] error - Connection reset - SocketException (...)
2023-10-17 04:48:48  INFO: [T1d936c1f] disconnected
2023-10-17 05:26:46  INFO: [T02bf6843] connected
2023-10-17 05:26:46  INFO: [T02bf6843: startek < 192.241.227.49] 4d474c4e44445f3230392e3135392e3134392e38335f353232320a
2023-10-17 05:26:56  INFO: [T02bf6843] disconnected
2023-10-17 05:37:17  INFO: [T6d424bad] connected
2023-10-17 05:37:17  INFO: [T6d424bad: gps103 < 138.68.208.48] 160301008c01000088030344146a537125db0b2781d74ade38613b06e2a6b98fb3243e67dd4cc19f87999d00001ac02fc02bc011c007c013c009c014c00a0005002f0035c012000a0100004500000013001100000e3230392e3135392e3134392e3833000500050100000000000a00080006001700180019000b00020100000d000a00080401040302010203ff01000100
2023-10-17 05:37:17  INFO: [T6d424bad] error - begin 21, end 24, length 10 - StringIndexOutOfBoundsException (... < Gps103ProtocolDecoder:413 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 05:37:17  INFO: [T6d424bad] error - begin 21, end 24, length 20 - StringIndexOutOfBoundsException (... < Gps103ProtocolDecoder:413 < ExtendedObjectDecoder:75 < ... < WrapperContext:102 < ...)
2023-10-17 05:37:17  INFO: [T6d424bad] disconnected
2023-10-17 05:38:22  INFO: [Te812f1ad] connected
2023-10-17 05:38:22  INFO: [Te812f1ad: cartrack < 107.170.244.27] 4d474c4e44445f3230392e3135392e3134392e38335f353036310a
2023-10-17 05:38:32  INFO: [Te812f1ad] disconnected
2023-10-17 05:48:09  INFO: [T242d6d5b] connected
2023-10-17 05:48:09  INFO: [T242d6d5b: startek < 64.62.197.62] 3c3f786d6c2076657273696f6e3d27312e30273f3e3c73747265616d3a73747265616d20786d6c6e733a73747265616d3d27687474703a2f2f6574686572782e6a61626265722e6f72672f73747265616d732720786d6c6e733d276a61626265723a636c69656e742720786d6c3a6c616e673d27656e2d55532720746f3d272e272076657273696f6e3d27312e30273e
2023-10-17 05:48:13  INFO: [T242d6d5b] disconnected
2023-10-17 06:13:22  INFO: [Tf14ec731] connected
2023-10-17 06:13:22  INFO: [Tf14ec731: c2stek < 192.241.202.82] 4d474c4e44445f3230392e3135392e3134392e38335f353138310a
2023-10-17 06:13:32  INFO: [Tf14ec731] disconnected
2023-10-17 06:47:08  INFO: [T17f2d9cd] connected
2023-10-17 06:47:08  INFO: [T17f2d9cd: arnavi < 80.66.88.204] 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2023-10-17 06:47:08  INFO: [T17f2d9cd] error - index: 10809, length: 1 (expected: range(0, 2048)) - IndexOutOfBoundsException (... < ArnaviFrameDecoder:66 < BaseFrameDecoder:29 < ... < WrapperInboundHandler:57 < ...)
2023-10-17 06:47:08  INFO: [T17f2d9cd] disconnected
2023-10-17 06:47:08  INFO: [T17f2d9cd] error - index: 10809, length: 1 (expected: range(0, 2048)) - IndexOutOfBoundsException (... < ArnaviFrameDecoder:66 < BaseFrameDecoder:29 < ... < WrapperInboundHandler:50 < ...)
2023-10-17 06:48:02  INFO: [T2d16aa7b] connected
2023-10-17 06:48:02  INFO: [T2d16aa7b: totem < 74.82.47.36] 57000000001111070000ffff030000fe03000014001c080a0800000000000000040101010000000001
2023-10-17 06:48:06  INFO: [T2d16aa7b] disconnected
2023-10-17 06:48:23  INFO: [T790eacbd] connected
2023-10-17 06:48:23  INFO: [T790eacbd: t55 < 183.136.225.48] 474554202f20485454502f312e310d0a486f73743a203230392e3135392e3134392e38333a353030350d0a557365722d4167656e743a204d6f7a696c6c612f352e3020284d6163696e746f73683b20496e74656c204d6163204f5320582031302e31313b2072763a34372e3029204765636b6f2f32303130303130312046697265666f782f34372e300d0a4163636570743a202a2f2a0d0a436f6e6e656374696f6e3a206b6565702d616c6976650d0a0d0a
2023-10-17 06:48:23  WARN: Unknown device - 183.136.225.48 (183.136.225.48)
2023-10-17 06:48:23  WARN: Unknown device - 183.136.225.48 (183.136.225.48)
2023-10-17 06:48:23  WARN: Unknown device - 183.136.225.48 (183.136.225.48)
2023-10-17 06:48:23  WARN: Unknown device - 183.136.225.48 (183.136.225.48)
2023-10-17 06:48:23  WARN: Unknown device - 183.136.225.48 (183.136.225.48)
2023-10-17 06:48:23  WARN: Unknown device - 183.136.225.48 (183.136.225.48)
2023-10-17 06:48:43  INFO: [T790eacbd] disconnected
2023-10-17 07:09:11  INFO: [T09179fcc] connected
2023-10-17 07:09:12  INFO: [T09179fcc] error - Connection reset - SocketException (...)
2023-10-17 07:09:12  INFO: [T09179fcc] disconnected
2023-10-17 07:09:12  INFO: [Tdc5857fb] connected
2023-10-17 07:09:12  INFO: [Tdc5857fb: mtx < 167.94.138.124] 16030100ee010000ea03033302d7be53d4c82724d56793618f1a51bc690dbdc084030a6bf51b24e92cf7a120476de44062ca1520f389f520fa8ddf1f9677f3efaa6dc348e3024ea1164f01fb0026cca8cca9c02fc030c02bc02cc013c009c014c00a009c009d002f0035c012000a1303130113020100007b000500050100000000000a000a0008001d001700180019000b00020100000d001a0018080404030807080508060401050106010503060302010203ff0100010000120000002b0009080304030303020301003300260024001d0020745771f5d834e63b566a6553fbfb9b47f8baf96e653f9c8fe43bc1d9dcd6b96f
2023-10-17 07:09:12  INFO: [Tdc5857fb: mtx > 167.94.138.124] 2341434b
2023-10-17 07:09:12  INFO: [Tdc5857fb: mtx > 167.94.138.124] 2341434b
2023-10-17 07:09:12  INFO: [Tdc5857fb: mtx > 167.94.138.124] 2341434b
2023-10-17 07:09:12  INFO: [Tdc5857fb: mtx > 167.94.138.124] 2341434b
2023-10-17 07:09:12  INFO: [Tdc5857fb: mtx > 167.94.138.124] 2341434b
2023-10-17 07:09:12  INFO: [Tdc5857fb] error - Connection reset - SocketException (...)
2023-10-17 07:09:12  INFO: [Tdc5857fb] disconnected
2023-10-17 07:09:12  INFO: [T398fc49a] connected
2023-10-17 07:09:13  INFO: [T398fc49a: mtx < 167.94.138.124] 474554202f20485454502f312e310d0a486f73743a203230392e3135392e3134392e38333a353038330d0a0d0a
2023-10-17 07:09:13  INFO: [T398fc49a: mtx > 167.94.138.124] 2341434b
2023-10-17 07:09:13  INFO: [T398fc49a: mtx > 167.94.138.124] 2341434b
2023-10-17 07:09:13  INFO: [T398fc49a: mtx > 167.94.138.124] 2341434b
2023-10-17 07:09:13  INFO: [T398fc49a] error - Connection reset - SocketException (...)
2023-10-17 07:09:13  INFO: [T398fc49a] disconnected
2023-10-17 07:10:21  INFO: [T4f7977a5] connected
2023-10-17 07:10:21  INFO: [T4f7977a5: suntech < 106.75.133.231] 02
2023-10-17 07:10:25  INFO: [T4f7977a5] disconnected
2023-10-17 07:16:54  INFO: [T0ad1ef12] connected
2023-10-17 07:16:54  INFO: [T0ad1ef12: leafspy < 167.248.133.184] 474554202f20485454502f312e310d0a486f73743a203230392e3135392e3134392e38333a353139330d0a557365722d4167656e743a204d6f7a696c6c612f352e302028636f6d70617469626c653b2043656e737973496e73706563742f312e313b202b68747470733a2f2f61626f75742e63656e7379732e696f2f290d0a4163636570743a202a2f2a0d0a4163636570742d456e636f64696e673a20677a69700d0a0d0a
2023-10-17 07:16:54  INFO: [T0ad1ef12: leafspy > 167.248.133.184] 485454502f312e31203430302042616420526571756573740d0a636f6e74656e742d6c656e6774683a20300d0a0d0a
2023-10-17 07:16:54  INFO: [T0ad1ef12] disconnected
2023-10-17 07:16:54  INFO: [T7c1624ee] connected
2023-10-17 07:16:54  INFO: [T7c1624ee: leafspy < 167.248.133.184] 505249202a20485454502f322e300d0a0d0a534d0d0a0d0a00001804000000000000020000000000040000426800060004000000030000000a
2023-10-17 07:16:54  INFO: [T7c1624ee: leafspy > 167.248.133.184] 485454502f312e31203430302042616420526571756573740d0a636f6e74656e742d6c656e6774683a20300d0a0d0a
2023-10-17 07:16:54  INFO: [T7c1624ee: leafspy > 167.248.133.184] 485454502f312e31203430302042616420526571756573740d0a636f6e74656e742d6c656e6774683a20300d0a0d0a
2023-10-17 07:16:54  INFO: [T7c1624ee] error - Connection reset - SocketException (...)
2023-10-17 07:16:54  INFO: [T7c1624ee] disconnected
2023-10-17 07:31:44  INFO: [Tdfe71655] connected
2023-10-17 07:31:44  INFO: [Tdfe71655: dingtek < 80.66.88.211] 0300002f2ae00000000000436f6f6b69653a206d737473686173683d41646d696e697374720d0a0100080003000000
2023-10-17 07:31:44  INFO: [Tdfe71655] error - For input string: "
Anton Tananaev 2 years ago

I don't see anything useful in these logs. Have you checked them yourself first?

Maina 2 years ago

I have but I'm not sure what I should be looking for. When I connect the tracker to your demo account it works fine. I don't know what I'm doing wrong

Maina 2 years ago

Is the tracker malfunctioning because an android phone works fine

Anton Tananaev 2 years ago

Where's your tracker in the logs?

Maina 2 years ago

My tracker's imei is 868166055239834. This are the logs with that Imei

2023-10-17 23:20:11  INFO: [T7254e3cf] id: 868166055239834, time: 1970-01-01 03:00:00, lat: 0.00000, lon: 0.00000, course: 0.0
2023-10-17 23:20:43  INFO: [T7254e3cf: gps103 < 105.160.75.92] 3836383136363035353233393833343b
2023-10-17 23:20:43  INFO: [T7254e3cf: gps103 > 105.160.75.92] 4f4e
2023-10-17 23:21:10  INFO: [T7254e3cf: gps103 < 105.160.75.92] 696d65693a3836383136363035353233393833342c747261636b65722c3233313031373230313834362c2c4c2c2c2c3930342c2c316537652c2c2c3b
2023-10-17 23:21:10  WARN: Failed to store position - Data truncation: Incorrect datetime value: '1970-01-01 00:00:00' for column 'fixtime' at row 1 - MysqlDataTruncation (... < QueryBuilder:469 < DatabaseStorage:95 < DefaultDataHandler:47 < ...)
2023-10-17 23:21:10  INFO: [T7254e3cf] id: 868166055239834, time: 1970-01-01 03:00:00, lat: 0.00000, lon: 0.00000, course: 0.0
2023-10-17 23:22:10  INFO: [T7254e3cf: gps103 < 105.160.75.92] 696d65693a3836383136363035353233393833342c747261636b65722c3233313031373230313934362c2c4c2c2c2c3930342c2c316537642c2c2c3b
2023-10-17 23:22:10  WARN: Failed to store position - Data truncation: Incorrect datetime value: '1970-01-01 00:00:00' for column 'fixtime' at row 1 - MysqlDataTruncation (... < QueryBuilder:469 < DatabaseStorage:95 < DefaultDataHandler:47 < ...)
2023-10-17 23:22:10  INFO: [T7254e3cf] id: 868166055239834, time: 1970-01-01 03:00:00, lat: 0.00000, lon: 0.00000, course: 0.0
2023-10-17 23:22:23  INFO: [T7254e3cf: gps103 < 105.160.75.92] 3836383136363035353233393833343b
2023-10-17 23:22:23  INFO: [T7254e3cf: gps103 > 105.160.75.92] 4f4e
2023-10-17 23:22:43  INFO: [T7254e3cf: gps103 < 105.160.75.92] 696d65693a3836383136363035353233393833342c747261636b65722c3233313031373230323031352c2c4c2c2c2c3930342c2c316537642c2c2c3b
2023-10-17 23:22:44  WARN: Failed to store position - Data truncation: Incorrect datetime value: '1970-01-01 00:00:00' for column 'fixtime' at row 1 - MysqlDataTruncation (... < QueryBuilder:469 < DatabaseStorage:95 < DefaultDataHandler:47 < ...)
2023-10-17 23:22:44  INFO: [T7254e3cf] id: 868166055239834, time: 1970-01-01 03:00:00, lat: 0.00000, lon: 0.00000, course: 0.0
2023-10-17 23:22:44  INFO: [T7254e3cf: gps103 < 105.160.75.92] 696d65693a3836383136363035353233393833342c7374617475732c33302c302c302c302c302c302c302e30302c313b
2023-10-17 23:24:03  INFO: [T7254e3cf: gps103 < 105.160.75.92] 3836383136363035353233393833343b
2023-10-17 23:24:03  INFO: [T7254e3cf: gps103 > 105.160.75.92] 4f4e
2023-10-17 23:25:43  INFO: [T7254e3cf: gps103 < 105.160.75.92] 3836383136363035353233393833343b
2023-10-17 23:25:43  INFO: [T7254e3cf: gps103 > 105.160.75.92] 4f4e
2023-10-17 23:27:23  INFO: [T7254e3cf: gps103 < 105.160.75.92] 3836383136363035353233393833343b
2023-10-17 23:27:23  INFO: [T7254e3cf: gps103 > 105.160.75.92] 4f4e
2023-10-17 23:29:03  INFO: [T7254e3cf: gps103 < 105.160.75.92] 3836383136363035353233393833343b
2023-10-17 23:29:03  INFO: [T7254e3cf: gps103 > 105.160.75.92] 4f4e
2023-10-17 23:30:43  INFO: [T7254e3cf: gps103 < 105.160.75.92] 3836383136363035353233393833343b
2023-10-17 23:30:43  INFO: [T7254e3cf: gps103 > 105.160.75.92] 4f4e
2023-10-17 23:38:47  INFO: [Td29bbb7e] connected
2023-10-17 23:38:48  INFO: [Td29bbb7e] error - Connection reset - SocketException (...)
2023-10-17 23:38:48  INFO: [Td29bbb7e] disconnected
2023-10-17 23:38:48  INFO: [Tab174440] connected
2023-10-17 23:38:48  INFO: [Tab174440: ndtpv6 < 167.248.133.34] 16030100ee010000ea0303cfca4f3c749476963702777cec6ef9c98f141131e4a07ed916d05f3f188e6a3a208c16b68ab2a6bd3b57ba20d2845b38319080a98fc304bfe4c948f879004c03a60026cca8cca9c02fc030c02bc02cc013c009c014c00a009c009d002f0035c012000a1303130113020100007b000500050100000000000a000a0008001d001700180019000b00020100000d001a0018080404030807080508060401050106010503060302010203ff0100010000120000002b0009080304030303020301003300260024001d00207eb574d64709aafe16114eab61b68135aacaa83d172551002248e4249666ec15
2023-10-17 23:38:51  INFO: [Tab174440] error - Connection reset - SocketException (...)
2023-10-17 23:38:51  INFO: [Tab174440] disconnected
2023-10-17 23:38:51  INFO: [T7ad228b5] connected
2023-10-17 23:38:53  INFO: [T7ad228b5: ndtpv6 < 167.248.133.34] 474554202f20485454502f312e310d0a486f73743a203230392e3135392e3134392e38333a353234330d0a0d0a
2023-10-17 23:38:56  INFO: [T7ad228b5] error - Connection reset - SocketException (...)
2023-10-17 23:38:56  INFO: [T7ad228b5] disconnected
2023-10-17 23:38:56  INFO: [T66930ba9] connected
2023-10-17 23:38:56  INFO: [T66930ba9] error - Connection reset - SocketException (...)
2023-10-17 23:38:56  INFO: [T66930ba9] disconnected
2023-10-17 23:39:56  INFO: [Te6c93955] connected
2023-10-17 23:39:56  INFO: [Te6c93955: startek < 94.102.61.4] 474554202f20485454502f312e310d0a486f73743a203230392e3135392e3134392e38333a353232320d0a557365722d4167656e743a204d6f7a696c6c612f352e30202857696e646f7773204e542031302e303b2057696e36343b2078363429204170706c655765624b69742f3533372e333620284b48544d4c2c206c696b65204765636b6f29204368726f6d652f38382e302e343332342e313930205361666172692f3533372e33360d0a4163636570743a202a2f2a0d0a4163636570742d456e636f64696e673a20677a69700d0a0d0a
2023-10-17 23:40:06  INFO: [Te6c93955] disconnected
2023-10-17 23:58:21  INFO: [T9073a71f] connected
2023-10-17 23:58:21  INFO: [T9073a71f: startek < 107.170.224.58] 4d474c4e44445f3230392e3135392e3134392e38335f353232320a
2023-10-17 23:58:31  INFO: [T9073a71f] disconnected
2023-10-17 23:59:29  INFO: [T67651287] connected
2023-10-17 23:59:29  INFO: [T67651287: box < 94.102.61.38] 474554202f20485454502f312e310d0a486f73743a203230392e3135392e3134392e38333a353036350d0a557365722d4167656e743a204d6f7a696c6c612f352e30202857696e646f7773204e542031302e303b2057696e36343b2078363429204170706c655765624b69742f3533372e333620284b48544d4c2c206c696b65204765636b6f29204368726f6d652f38382e302e343332342e313930205361666172692f3533372e33360d0a4163636570743a202a2f2a0d0a4163636570742d456e636f64696e673a20677a69700d0a0d0a
2023-10-17 23:59:39  INFO: [T67651287] disconnected
Anton Tananaev 2 years ago

This is what your device is sending:

imei:868166055239834,tracker,231017201846,,L,,,904,,1e7e,,,;

As you can see, it doesn't report any location data.

Please make sure you do some investigation yourself first before asking for help.

Maina 2 years ago

Thank you so much. but when sms mode is enabled the tracker sends accurate locations:

Lac:904 1e7a
T:23/10/18 08:28
Last:
T:231018082835
https://maps.google.com/maps?f=q&q=-1.291921,36.796367&z=16
Lac:904 1e7a
T:23/10/18 08:29
Last:
T:231018082905
https://maps.google.com/maps?f=q&q=-1.291921,36.796367&z=16
Maina 2 years ago

Could it be a tracker issue or server issue. I'm a newbie a little. kindly understand

Anton Tananaev 2 years ago

but when sms mode is enabled the tracker sends accurate locations

I heard this so many times.