Devices appear connected no longer update

counterbr25 days ago

I am experiencing problems with my server traccar to 2 days, teho it to 2 years we have around 1,500 users derepente Saturday he stopped updating the information the device appears connected and does not update, some of them we check that it connects and disconnects a few times.

We carried out all the optimization processes, but had no result, knowing that the application of sending notifications via e-mail stopped together, we performed several checks and the same remains without updating the positions.

We are using version 5.9

Anton Tananaev25 days ago

Is there a reason you don't want to upgrade to the latest version?

counterbr25 days ago

We do not have, I’m thinking of performing the update to see if I fixed this problem

counterbr25 days ago

Have you ever had a case like this?

Anton Tananaev25 days ago

I've seen a lot of issues like that.

counterbr25 days ago

Capturar.JPG

The two-day trackers are this way, they connect and discount and when they connect send a position and is a large interval without sending, we carry out all optimization process and do not generate results

Anton Tananaev25 days ago

And what makes you think it's a server issue and not a device issue?

counterbr25 days ago

I transfer the devices to a server that is not traccar they work and this problem is occurring for several devices of different models

Anton Tananaev25 days ago

What different server are you using?