Disable Unknown Status

Hello everybody! I would like to know if there is any way to disable the unknown status, after the device does not communicate after a certain time, jump directly to offline. It happens that the device has been unknown for a long time and does not switch to offline. My version is 5.5

You can set the connection timeout to something lower than unknown timeout. Note that it will only apply to protocols that support offline status.

I was using this configuration:

<entry key='web.timeout'>600000</entry>

then I removed the timeout settings, but the problem remained. If it wasn't too much trouble for you, could you tell me how the timeout configuration lines would look like? So that I could resolve this issue. thank you very much

I was talking about the server.timeout.

would that work?

<entry key='server.timeout'>120</entry>

<entry key='server.timeout'>120</entry>
<entry key='status.timeout'>300</entry>

having a configuration like this