Do u get any data

explorer 7 years ago

Hi,

Do you get any data from the device ends with, 73449991.

i set server ip 52.232.22.124 and port 5027. but my device is still offline.

Anton Tananaev 7 years ago

I don't see anything from device with that id.

explorer 7 years ago

How should i solve it? Can you help
It is FM1110. It seems everything fine, the status led are ok..

Anton Tananaev 7 years ago

Well, either device is not reporting anything to the server, or your device id is incorrect. Either way it's not a server issue.

explorer 7 years ago

This is device id 357454073449991

Anton Tananaev 7 years ago

Even part of the id is not in the logs, so obviously full id won't be there either.