Duplicate entry '***************' for key 'uniqueid' - such a record appears when adding a device

Ronina year ago

Hello.

I bought my first device. I signed up for the demo server to test how it all works. Unfortunately, I had some minor problems and decided to start from the beginning. I deleted the account, restarted the device and now I can't connect it to the account. This message appears:

Duplicate entry '***************' for key 'uniqueid' - SQLIntegrityConstraintViolationException (... < QueryBuilder:469 < DatabaseStorage:95 < BaseObjectResource:71 < ...).

I will be obliged for your help and support in the subject.

Ronin

Anton Tananaeva year ago

You can't create a second device with the same unique id. Instead you should link an existing device to your user account.

Ronina year ago

Thank you for your response. Unfortunately, I deleted my account earlier and I can't undo it. What can I do in such a situation?

Anton Tananaeva year ago

As I said, you can link the existing device to the new account.

Ronina year ago

How? I don't see such an option anywhere

Anton Tananaeva year ago

Settings > Users > Edit > Connections > Devices

Ronina year ago

at https://demo3.traccar.org/ I don't see such options - i use Firefox.

Anton Tananaeva year ago

You need admin or manager access to do that.

Ronina year ago

my settings

Ronina year ago

is it possible on the demo version?

I wanted to check if and how the service works and I registered for the demo version

Anton Tananaeva year ago

You don't have access to admin functionality on the demo server. Just register again on another demo server.