Freematics Traccar Edition

oriebirj4 years ago

Hi all,

Just bought a Freematics Traccar Edition and been trying the past 2 days make it work.
I followed the instructions and installed the telelogger.ino sketch.
First I tried to connect to my own server since the traccar IOS client was working perfectly, but never managed to connect.
Then I decided to give it a try and connect to the demo servers, also unsuccessfully.

My logs are giving me this:

E (178) psram: PSRAM ID read error: 0xffffffff
E (178) spiram: SPI RAM enabled but initialization failed. Bailing out.
CPU:160MHz FLASH:4MB
IRAM:347KB
DEVICE ID:xxxxxx
TYPE:16
MEMS:ICM-20948
ACC BIAS:-0.02/-0.03/0.95
GNSS:OK
OBD:NO
NO SD CARD
[BUF] 3 samples | 26 bytes | 3%
[BUF] 12 samples | 104 bytes | 12%
[BUF] 19 samples | 170 bytes | 21%
[BUF] 28 samples | 248 bytes | 31%
CELL:SIM7600E-H
IMEI:860147050683430
[BUF] 36 samples | 320 bytes | 40%
Operator:Ooredoo Ooredoo
[BUF] 45 samples | 398 bytes | 50%
[BUF] 53 samples | 470 bytes | 59%
IP:10.145.95.147
RSSI:-73dBm
LOGIN(demo4.traccar.org:5170)...
[BUF] 61 samples | 542 bytes | 68%
[BUF] 69 samples | 614 bytes | 78%
[BUF] 75 samples | 666 bytes | 84%
[BUF] 81 samples | 718 bytes | 90%
Server timeout
LOGIN(demo4.traccar.org:5170)...
[BUF] 86 samples | 764 bytes | 96%
[BUF] 89 samples | 790 bytes | 100%
[BUF] 88 samples | 784 bytes | 100%
Server timeout
LOGIN(demo4.traccar.org:5170)...
[BUF] 88 samples | 784 bytes | 100%
[BUF] 89 samples | 790 bytes | 100%
[BUF] 89 samples | 790 bytes | 100%
Server timeout
LOGIN(demo4.traccar.org:5170)...
[BUF] 89 samples | 790 bytes | 100%

What am I doing wrong?
Its so frustrating.

Thanks in advance

Anton Tananaev4 years ago

When you tried it with your own server, did you try troubleshooting guide?

oriebirj4 years ago

Hi Anton,

Thanks for your reply.
I've tried several different things that I searched online.
Which exact troubleshooting guide are you referring to?
From freematics or traccar?

Anton Tananaev4 years ago

Traccar. We have a troubleshooting guide in the documentation section.

oriebirj4 years ago

Yes i went through all the steps in the server troubleshooting guide.
Ports are open and I'm able to see data if i connect with Traccar client.
As for the freematics, I also followed the information available but I'm getting the what you can see on the log, in my first post.
As it was the recommended device I thought I could get more help here.

Any other suggestion?

Anton Tananaev4 years ago

In the first post you have freematics logs. What do you get in Traccar logs?

oriebirj4 years ago

Hi Anton,
in the first post i cant have access to the logos since its traccar demo server.

But I started fresh trying to connect to my server and got the following.

Freematics:

E (178) psram: PSRAM ID read error: 0xffffffff
E (178) spiram: SPI RAM enabled but initialization failed. Bailing out.
CPU:160MHz FLASH:4MB
IRAM:347KB
DEVICE ID:E5xxxx
TYPE:16
MEMS:ICM-20948
ACC BIAS:-0.01/-0.03/0.95
GNSS:OK
OBD:NO
NO SD CARD
[BUF] 3 samples | 26 bytes | 3%
CELL:SIM7600E-H
IMEI:8601xxxxxxx
[BUF] 12 samples | 104 bytes | 12%
Operator:Ooredoo Ooredoo
[BUF] 20 samples | 176 bytes | 21%
[BUF] 28 samples | 248 bytes | 31%
[BUF] 36 samples | 320 bytes | 40%
IP:10.216.241.195
RSSI:-83dBm
LOGIN(xxxxxxxxxx:5170)...
[BUF] 45 samples | 398 bytes | 50%
[BUF] 53 samples | 470 bytes | 59%
[BUF] 62 samples | 548 bytes | 68%
[BUF] 71 samples | 626 bytes | 78%
[BUF] 80 samples | 704 bytes | 87%
Server timeout
LOGIN(xxxxxxx:5170)...
[BUF] 87 samples | 770 bytes | 96%
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
Anton Tananaev4 years ago

You are still providing freematics logs when I'm asking for Traccar logs.

oriebirj4 years ago

:) yes I know..
Im trying to post the rest but gives me forbidden for some reason.
Just give me a minute I will find a way

oriebirj4 years ago

There you go..
https://pastebin.com/JxpNTFg5

Thanks a lot

Anton Tananaev4 years ago

OK, so it looks like the device is not reporting anything to the server. My guess is that it's most likely some network problem. Or it could also be some device misconfiguration.

oriebirj4 years ago

Totally agree. Could be a mistake from side. I followed all the instruction from Freematics but its so hard to get support from them...
Its sad coz I'm sure the potential is there...

Thanks anyway. I'll keep on trying

Anton Tananaev4 years ago

Have you tried connecting via WiFi? Maybe there's some issue with the SIM card or mobile network.

oriebirj4 years ago

I get this error:

E (13666) wifi:wpa crypto funcs expected size=108 version=1, actual size=104 version=1

checked and rechecked ssid and pass
so frustrating

oriebirj4 years ago

Anton I finally solved it.

Was using UDP protocol when i should have been using HTTP, but that option was not available in the builder menu.
Now I'm connected but getting another error:

<!DOCTYPE><html><head><title>Error</title></head><html><body>404 - Not Found</body></html>
[NET] 00:27.2 | Packet #20 | Out: 1 KB | In: 0 bytes
URL:/hub/api/post/E5910PG9
http/1.1 404 not found
cache-control: must-revalidate,no-cache,no-store
content-type: text/html;charset=iso-8859-1
content-length: 90
server: jetty(10.0.6)

Maybe its because of the end point URL:/hub/api

Will do some more testing.

Anyway thanks for your time