Getting unknown device warning

P_521 5 years ago

Hi,
i'm very new to this field and trying to track few vehicles using this platform but no luck so far. i'm getting below error(found it in tracker-server.log) and any help would be appreciated.

2021-02-09 16:06:26  INFO: [44d4b800: gt06 < 5.35.166.137] HEX: 78781101086528204001555280330001007306230d0a
2021-02-09 16:06:26  WARN: Unknown device - 865282040015552 (5.35.166.137)
2021-02-09 16:06:36  INFO: [44d4b800: gt06 < 5.35.166.137] HEX: 787811010865282040015552803300010074729c0d0a
2021-02-09 16:06:36  WARN: Unknown device - 865282040015552 (5.35.166.137)
2021-02-09 16:06:46  INFO: [44d4b800: gt06 < 5.35.166.137] HEX: 78781101086528204001555280330001007563150d0a
2021-02-09 16:06:46  WARN: Unknown device - 865282040015552 (5.35.166.137)
2021-02-09 16:06:56  INFO: [44d4b800: gt06 < 5.35.166.137] HEX: 787811010865282040015552803300010076518e0d0a
2021-02-09 16:06:56  WARN: Unknown device - 865282040015552 (5.35.166.137)

Thanks
P!

Anton Tananaev 5 years ago

You should probably read the documentation we have available on this website before asking on the forum.

P_521 5 years ago

hello Anton,
thanks for quick reply, I read the documentation and i couldn't figure what i'm doing wrong here.

Thanks!

Anton Tananaev 5 years ago

OK, then what about the following documentation?

https://www.traccar.org/troubleshooting/

P_521 5 years ago

Hello Anton,
Thanks a lot for your quick help. End up delete and re add the device few times did it for me somehow.

Thanks
P!