Do you have protocol documentation?
Yes, I have:
https://we.tl/t-ZcXKKbaRCg
This protocol is not supported yet, as far as I know.
The version 4.11 support it. More than 50 units working well. When device lost the GPS signal, this error appears. As soon as device restore GPS position, it works perfect including buffered events in trackers.
It means that this specific message type is not supported.
I suspect, not implemented only the case if no GPS data in event
Yes, looks like it's a WiFi message, which is currently not supported.
In general such as cases have to be encapsulated in some exception block to proccess to next event. In this case the pareser freeze on this event and never proccess with next (known) events.
Can I expect any solution for problem?
The message is not related to WiFi. It is basic tracker with power cable only
The bottom line is that it's not supported at the moment. If you are interested in sponsoring the implementation, you can contact support to discuss it. If not, you can submit a GitHub request and wait.
Version: 4.11